Public Storage

Public Storage

Owns and operates self‑storage facilities offering rental units for personal, business and vehicle storage.

5,900Website

Customer Service - Self Storage Manager

Manage self-storage properties, assist customers, handle rentals and cash.

Fairfield, Ohio, United States
15 - 15 USD
Full Time
Junior (1-3 years)

Job Highlights

Environment
Field

About the Role

Property Managers operate independently across multiple sites, handling customer consultations, unit inspections, cash handling, and payment follow‑ups while maintaining both interior and exterior facility conditions. • Assess customer storage needs and recommend packing/moving supplies • Conduct daily unit inspections to ensure inventory accuracy and rental readiness • Audit cash drawers and prepare bank deposits • Perform payment reminder and collection calls • Transport items up to 35 lb and walk/stand outdoors up to 50% of the shift, including climbing stairs and opening large doors • Clean and maintain interior spaces (sweeping, mopping) and exterior grounds/curb appeal

Key Responsibilities

  • customer consultation
  • unit inspections
  • cash auditing
  • payment collections
  • item transport
  • facility cleaning

What You Bring

The position requires the ability to lift up to 35 lb, spend a significant portion of time outdoors, and perform routine cleaning and maintenance tasks; candidates should have customer‑service experience and a valid driver’s license with access to a personal vehicle. • Prior experience in customer‑service‑focused sales environments such as retail or hospitality • Valid driver’s license and personal vehicle for traveling between locations (reimbursed)

Requirements

  • customer service
  • retail
  • hospitality
  • driver's license
  • personal vehicle
  • 35lb lift

Benefits

Public Storage, the leader in the self‑storage industry, is currently hiring Property Managers and offers a starting wage of $15 per hour. The role provides a flexible full‑time schedule, typically from 9:30 am to 6 pm with weekend availability until 5 pm, and eligibility for a comprehensive benefits package after averaging 20 hours per week. Public Storage has been recognized as a Great Place to Work, earning high marks for career growth, culture, and diversity, and offers performance‑based bonuses and additional vendor discounts. • $15.00 per hour starting wage • Flexible full‑time schedule (9:30 am–6 pm, weekends till 5 pm) • Eligibility for medical, dental, vision, 401(k) match, paid time off, sick leave, and flex spending after 20 hours/week • Company‑paid life and accidental death insurance plus exclusive vendor discounts • Mileage reimbursement for travel between properties • Performance‑based bonuses for property managers

Work Environment

Field

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