Ops Supervisor Hauling

About the Role

The Operations Supervisor – Hauling Operations oversees collection activities across commercial, residential, roll‑off, and container services within a geographically dispersed area. Working with the Operations Manager and General Manager, the supervisor drives functional excellence, safety, customer experience, efficiency, and budget achievement while ensuring compliance with all regulatory and ethical standards. In the safety domain, the supervisor leads initiatives to achieve safety goals, removes unsafe conditions from driver routes, and collaborates with sales and maintenance to address hazards for new customers and equipment. They oversee accident‑prevention programs and foster a culture of safety through active employee engagement. Customer experience responsibilities include delivering service that meets or exceeds expectations, managing missed pickups, and resolving equipment breakdowns or schedule changes with timely communication to all stakeholders. The supervisor acts as a positive representative of the company to enhance customer satisfaction and loyalty. Efficiency duties involve setting productivity goals, monitoring labor hours and disposal expenses, and guiding drivers to exceed performance targets. The supervisor optimizes routes, reduces route hours through service conversions and container upsizing, and supports fleet maintenance to ensure reliable service delivery while meeting budgeted objectives. • Provide leadership to achieve safety goals and remove unsafe conditions from driver routes. • Partner with sales and maintenance teams to address safety concerns for new routes and equipment. • Oversee accident‑prevention programs and foster a culture of safety among all employees. • Deliver service that meets or exceeds customer expectations, manage missed pickups, and resolve issues promptly. • Communicate schedule changes, equipment breakdowns, and unusual service requests to stakeholders in a timely manner. • Establish productivity goals, monitor labor hours and disposal expenses, and exceed route efficiency targets. • Optimize and redesign routes to increase density, reduce hours, and improve overall efficiency. • Support fleet maintenance and quality to ensure reliable service delivery. • Build a collaborative team environment, coach employees, and develop talent for advancement. • Direct large staff, set aggressive results‑oriented goals, and marshal resources to meet objectives. • Apply strong problem‑solving, analytical, and critical‑thinking skills in decision making. • Participate in Employee Assistance Program, discount programs, and a retirement plan with company match.

Key Responsibilities

• ▸safety leadership
• ▸route optimization
• ▸fleet maintenance
• ▸customer service
• ▸productivity monitoring
• ▸accident prevention

What You Bring

Qualifications include the ability to direct large staff, a process‑ and results‑oriented mindset, strong problem‑solving and analytical skills, and collaborative, creative, and ethical leadership. Candidates must have at least one year of lead or supervisory experience and a demonstrated ability to hire and develop high‑performance teams. • Demonstrate collaborative, creative, and ethical leadership with a focus on high‑performance teams. • Minimum of one year of lead or supervisory experience.

Requirements

• ▸leadership
• ▸supervisory
• ▸problem solving
• ▸analytical
• ▸team development
• ▸collaborative

Benefits

The role offers a competitive compensation package with a comprehensive benefits suite that includes medical, dental, vision, flexible spending accounts, disability and life insurance, employee assistance, discount programs, a retirement plan with company match, an employee stock purchase plan, and paid time off. Republic Services has earned multiple recognitions for sustainability, ethics, and workplace excellence, and offers a supportive environment where teammates back each other, tools and technology are continuously invested in, and opportunities for learning and growth are abundant. • Eligible for comprehensive medical, dental, and vision coverage. • Access health‑care and dependent‑care spending accounts, short‑ and long‑term disability, and life/AD&D insurance. • Join the Employee Stock Purchase Plan and receive paid time off.

Work Environment

Field