Otis Elevator Co.
Designs, manufactures, and services elevators, escalators, and moving walkways worldwide.
Sales Specialist, Modernization
Drive sales growth and manage customer accounts for elevator modernization in Richmond, VA
Job Highlights
About the Role
The specialist’s primary goal is to achieve sales growth by creating and managing customer relationships, delivering technical sales consulting, and providing comprehensive account management, including renewal of maintenance agreements. • Prospect, build, and maintain customer relationships in the assigned Richmond territory. • Achieve or exceed sales and margin targets while serving as a technical sales consultant. • Retain and renew maintenance agreements through the MFA program and improve customer satisfaction. • Conduct sales planning, needs assessments, and account targeting to expand the installed base. • Collaborate with operations, service project managers, and branch business‑development teams to resolve customer concerns and identify new opportunities. • Track opportunities, manage the CRM pipeline, and provide accurate sales forecasts using Otis sales tools.
Key Responsibilities
- ▸customer relationships
- ▸technical sales
- ▸maintenance renewals
- ▸sales planning
- ▸crm management
- ▸account management
What You Bring
Success in this role requires a minimum of three years of outside sales experience, prior industry experience, strong written and verbal communication skills, a customer‑centric mindset, and the ability to manage multiple projects simultaneously. Candidates must be comfortable using Microsoft‑based software in a technical environment and demonstrate leadership, goal‑orientation, and strong time‑management abilities. • Minimum 3 + years of outside sales experience; prior industry experience required. • Strong written and verbal communication, customer‑centric attitude, and ability to manage multiple projects. • Proficiency with Microsoft‑based software and comfort in technical environments.
Requirements
- ▸outside sales
- ▸3+ years
- ▸industry experience
- ▸communication
- ▸customer‑centric
- ▸microsoft software
Benefits
Otis offers a competitive benefits package that includes a 401(k) plan with generous company match, comprehensive medical, dental, vision and prescription coverage, three weeks of paid vacation, paid holidays and sick leave, life and disability insurance, voluntary benefits such as legal and pet insurance, generous parental and adoption leave, tuition reimbursement, and performance‑based bonuses. • 401(k) with company match, comprehensive medical/dental/vision, paid vacation, holidays, sick leave, life and disability insurance, and voluntary benefits. • Generous parental leave, adoption assistance, tuition reimbursement, and performance‑based bonuses.
Work Environment
Field