Customer Service - Self Storage Manager

About the Role

Property managers work independently at multiple locations, assessing customer storage needs, recommending and selling packing and moving supplies, and conducting daily unit inspections to ensure inventory availability. They audit cash drawers, make bank deposits, keep customers current with payments, and perform reminder and collection calls when required. • Independently manage multiple locations, assess customer needs, and sell packing/moving supplies. • Perform daily unit inspections, audit cash drawers, make bank deposits, and handle payment reminders/collections. • Lift/move items up to 35 lb, walk outdoors up to 50% of time, climb stairs, and conduct cleaning/maintenance of interiors and grounds.

Key Responsibilities

• ▸supply sales
• ▸unit inspection
• ▸cash auditing
• ▸bank deposits
• ▸payment collections
• ▸site maintenance

What You Bring

Physical requirements include the ability to lift or move items up to 35 pounds, walking around facilities for up to 50% of the time in outdoor environments, climbing stairs, and opening large doors. Managers also perform cleaning and daily maintenance tasks such as sweeping, mopping interior areas, and maintaining exterior grounds and curb appeal. Candidates should have experience in customer‑service‑oriented sales environments such as retail, restaurants, fast‑food, or other service‑based roles. A valid driver’s license and personal vehicle are required to travel between work locations, with mileage reimbursement provided. • Required: customer‑service sales experience (retail, restaurant, etc.) and a valid driver’s license with personal vehicle (reimbursement provided).

Requirements

• ▸customer service
• ▸sales
• ▸driver's license
• ▸personal vehicle
• ▸physical lifting
• ▸outdoor work

Benefits

Public Storage is the self‑storage industry leader and is currently hiring, offering an hourly wage of $17.00. The company provides a Total Rewards package that includes flexible full‑time schedules from 9:30 am to 6 pm (weekends until 5 pm). Employees become eligible for full‑time benefits after averaging 20+ hours per week, which cover medical, dental, vision, 401(k) with match, paid time off, sick time, flex spending, company‑paid life and accidental death insurance, exclusive vendor discounts, and mileage reimbursement for work‑related travel. Property managers also have the opportunity to earn performance‑based bonuses. Public Storage has been recognized as a Great Place to Work, with employees voting it among the best for career growth, work culture (top 5%), and diversity and inclusion (top 10%). Applicants are encouraged to apply now and join the self‑storage industry’s #1 team. • Earn $17.00 per hour with potential performance‑based bonuses. • Flexible full‑time schedule (9:30 am–6 pm; weekends until 5 pm) and benefits eligibility after 20+ hours/week. • Comprehensive benefits: medical, dental, vision, 401(k) match, paid time off, sick leave, flex spending, life & accidental death insurance, vendor discounts, mileage reimbursement.

Work Environment

Field