Customer Service - Self Storage Manager

About the Role

Daily duties include assessing customer storage needs, recommending packing supplies, inspecting units to verify availability, handling cash drawer audits and bank deposits, and managing payment collections through reminders and calls. Property managers also perform routine cleaning and maintenance to keep both interior spaces and exterior grounds in good condition. • Work flexible full‑time hours from 9:30 am to 6 pm, with weekend shifts ending at 5 pm. • Independently manage multiple storage locations. • Assess customer storage requirements and sell packing/moving supplies. • Conduct daily unit inspections to ensure inventory readiness. • Audit cash drawers and complete bank deposits each day. • Perform payment reminder and collection calls as needed. • Lift and move items up to 35 lb; walk outdoors up to 50 % of the shift; climb stairs and open large doors. • Clean interior areas (sweep/mop) and maintain exterior grounds and curb appeal.

Key Responsibilities

• ▸storage management
• ▸customer assessment
• ▸unit inspection
• ▸cash auditing
• ▸payment collection
• ▸facility cleaning

What You Bring

The position requires the ability to lift and move items up to 35 lb, walk around facilities for up to half of the workday, and navigate stairs and large doors. Candidates should have a background in customer‑focused sales environments and possess a valid driver’s license with access to a personal vehicle. Performance‑based bonuses are available for top contributors. • Required experience in customer‑service‑focused sales settings such as retail or food service.

Requirements

• ▸customer service
• ▸sales experience
• ▸physical lifting
• ▸driver's license
• ▸personal vehicle

Benefits

Team members enjoy a Total Rewards package that includes flexible full‑time schedules, health and retirement benefits, paid time off, and additional perks such as life insurance and vendor discounts. Employees become eligible for the full suite of benefits after averaging more than 20 hours per week. Mileage reimbursement is provided for travel between sites. Public Storage has been recognized as a Great Place to Work, earning high marks for career growth, work culture, and diversity and inclusion. The company invites interested applicants to apply and become part of its award‑winning team. • Earn $17.00 per hour. • Full‑time benefits eligibility after averaging 20+ hours weekly. • Benefits include medical, dental, vision, 401(k) match, paid time off, sick leave, and flexible spending accounts. • Company‑paid life and accidental death insurance plus exclusive vendor discounts. • Mileage reimbursement for travel between properties or other work‑related tasks. • Performance‑based bonuses available for property managers. • Valid driver’s license and personal vehicle required; mileage reimbursement provided. • Recognized as a Great Place to Work with top rankings for career growth, culture, and diversity.

Work Environment

Field