Manager - CA service

About the Role

• Maintain excellent customer relationships and coordinate breakdown calls, spare supply, preventive‑maintenance, and warranty services. • Supervise vendor teams and field technicians to perform equipment repairs efficiently. • Arrange required spares for site rectifications and coordinate with warehouse and SCM teams. • Manage documentation including root‑cause analysis, compliance submissions, and preventive‑maintenance reports. • Ensure environmental, health, and safety compliance within the service team. • Provide training to employees and vendor technicians for safe and productive operations. • Review work orders, invoices, and reports for accuracy and manage accounts receivable. • Oversee vendor management, including purchase order issuance, billing, and payment release.

Key Responsibilities

• ▸preventive maintenance
• ▸equipment repair
• ▸spare management
• ▸documentation
• ▸vendor management
• ▸compliance

What You Bring

• Require hands‑on experience with chillers and low‑side services and team management capabilities. • Hold a mechanical engineering degree or equivalent; 10+ years commercial service management preferred. • Demonstrate proficiency in MS Office, Salesforce, ServiceMax, ERP, and related business applications.

Requirements

• ▸chillers
• ▸low-side
• ▸team management
• ▸mechanical engineering
• ▸10+ years
• ▸salesforce

Benefits

• Offer flexible schedules, parental leave, professional development, and employee assistance program.

Work Environment

Onsite