Public Outreach Specialist II

About the Role

Key duties include developing and disseminating FAQs, fact sheets, presentations, advisories and press releases that align with branding standards, while coordinating internal and external communications across LAWA public relations, community relations, government affairs, guest experience, airport operations, external partners, and community stakeholders. The specialist will attend project meetings to translate technical or construction updates into clear public messaging, coordinate logistics for media events, press tours and milestone activities, and provide strategic communication support throughout the project lifecycle. Additional responsibilities involve tracking public inquiries, escalating sensitive issues, maintaining up‑to‑date web content and a project photo library, supporting visual and digital communications, drafting PowerPoint presentations, and assisting stakeholder engagement while collaborating with contractors and working flexible shifts as needed. • Create and distribute FAQs, fact sheets, presentations, advisories, and press releases consistent with brand guidelines. • Coordinate communication flow across LAWA PR, community relations, government affairs, guest experience, airport operations, partners, and stakeholders. • Translate complex technical or construction updates into clear, public‑friendly messaging. • Organize media events, press tours, and milestone activities for project visibility. • Track, monitor, and report public inquiries, escalating sensitive matters when necessary. • Maintain and update project website content, ensuring accuracy and timely posting. • Manage a project photo library and support visual communications, including filming and photography. • Develop social media content, graphics, and messaging to enhance digital outreach. • Draft PowerPoint presentations and briefing materials for internal and external audiences. • Maintain organized records of outreach activities and support stakeholder engagement initiatives. • Collaborate with contractors to implement communication protocols and adapt to varied shift schedules. • Effectively juggle competing priorities in a fast‑paced environment. • Engage diverse communities, government agencies, and media partners with professionalism.

Key Responsibilities

• ▸content creation
• ▸web updates
• ▸photo library
• ▸social media
• ▸media events
• ▸stakeholder coordination

What You Bring

The Tsui Group seeks an experienced Public Outreach Specialist II to join its aviation team in Los Angeles County, supporting large‑scale infrastructure projects with strategic communication initiatives. Candidates must possess excellent written, visual and verbal communication skills, be proficient with digital platforms such as website CMS, email marketing, social media, Microsoft Office and Adobe Creative Suite, and demonstrate the ability to manage competing priorities in a fast‑paced environment while engaging diverse communities and government agencies. A bachelor’s or master’s degree in communications, public relations, journalism, marketing or a related field is required, along with ten or more years of public or stakeholder communications experience, preferably on large transportation or civic projects; relevant certifications are preferred. Proficiency in Canva, Adobe Illustrator, InDesign, Microsoft Excel, Word, PowerPoint, Teams, Outlook, and email marketing platforms is essential. • Demonstrate strong written, visual, and verbal communication abilities. • Utilize website CMS, email marketing tools, social media platforms, Microsoft Office, and Adobe Creative Suite proficiently. • Apply knowledge of public project lifecycles, phasing, and communication requirements. • Exhibit meticulous organization and attention to detail.

Requirements

• ▸adobe
• ▸canva
• ▸cms
• ▸microsoft office
• ▸bachelor's
• ▸10+ years

Benefits

The position offers a salary range of $131,000–$136,000 and includes comprehensive benefits such as 100% employee coverage for medical, vision and dental, life and disability insurance, 10.5 days of accrued vacation, 6 days of immediate sick pay, 10 days of holiday pay, a 3% employer 401(k) contribution after one year, a monthly cell‑phone stipend, and a work laptop. • Salary: $131,000–$136,000. • 100% employee coverage for medical, vision, and dental insurance. • Life and disability insurance provided. • 10.5 days of accrued vacation, 6 days of immediate sick pay, and 10 days of holiday pay (including one personal day). • 3% employer contribution to 401(k) after one year of service. • Monthly cell‑phone stipend and work laptop supplied.

Work Environment

Office Full-Time