Customer Service - Self Storage Manager

About the Role

Property Managers operate independently across multiple locations, both inside and outdoors. Core duties include assessing customers’ storage needs, recommending appropriate solutions, and selling packing and moving supplies. Managers conduct daily unit inspections to verify inventory and availability, audit cash drawers, make bank deposits, and perform reminder and collection calls to keep accounts current. • Assess customer storage needs and sell packing/moving supplies • Conduct daily unit inspections and verify inventory • Audit cash drawers, make bank deposits, and handle collection calls • Lift/move items up to 35 lb; walk outdoors up to 50% of shift; climb stairs and open large doors • Perform cleaning and maintenance of interior and exterior areas

Key Responsibilities

• ▸customer assessment
• ▸supply sales
• ▸unit inspections
• ▸inventory verification
• ▸cash management
• ▸collection calls

What You Bring

The role requires the ability to lift or move items up to 35 pounds and to spend up to half of the workday walking around facilities, including climbing stairs and opening large doors. Routine cleaning and maintenance tasks such as sweeping, mopping interior spaces, and maintaining exterior grounds and curb appeal are also expected. Successful candidates typically come from customer‑service‑focused sales environments such as retail, restaurant, or fast‑food operations. A valid driver’s license and personal vehicle are required for travel between sites, with mileage reimbursement available. • Prior experience in customer‑service sales (retail, restaurant, fast‑food, etc.) • Valid driver’s license and personal vehicle required

Requirements

• ▸customer service
• ▸sales
• ▸driver's license
• ▸vehicle
• ▸physical labor
• ▸cleaning

Benefits

Public Storage, the leader in the self‑storage industry, is hiring Property Managers and offers a starting wage of $17.00 per hour. Team members work flexible full‑time schedules between 9:30 am and 6 pm, with weekend coverage until 5 pm, and receive weekly paid wages. After averaging 20 + hours per week, employees become eligible for a comprehensive benefits package that includes medical, dental, vision, 401(k) matching, paid time off, sick leave, flexible spending, life and accidental death insurance, and exclusive vendor discounts. Mileage reimbursement is provided for travel between properties. Public Storage has been recognized as a Great Place to Work, earning top rankings for career growth, work culture, and diversity and inclusion. Join the #1 team in the self‑storage industry and take advantage of performance‑based bonuses and career development opportunities. • $17.00 hourly wage with weekly pay • Flexible full‑time schedule (9:30 am‑6 pm, weekends until 5 pm) • Full‑time benefits after 20 hrs/week: medical, dental, vision, 401(k) match, PTO, sick leave, flex spending, life & accidental death insurance, vendor discounts • Mileage reimbursement for travel between properties • Performance‑based bonuses for property managers

Work Environment

Onsite