Rental HVAC Branch Associate

About the Role

Key duties include extensive daily driving to multiple customer sites, delivering, picking up, and installing new or rental portable air‑conditioning and heating equipment. The associate provides product and technical support, conducts customer training and product briefings, and ensures the fleet and accessories are clean, organized, and ready to rent. Maintaining the warehouse and trucks for optimal efficiency and completing required paperwork such as order write‑ups and rental agreements are also essential responsibilities. • Drive daily to multiple customer sites for deliveries, pickups, and equipment installations. • Deliver, pick up, and install new or rental portable air‑conditioning and heating units. • Provide product and technical support under moderate supervision. • Conduct technical training and product briefings for customers. • Troubleshoot equipment issues and recommend solutions per specifications. • Maintain clean, organized, and ready‑to‑rent fleet and accessories. • Keep warehouse and trucks efficient and well‑maintained. • Complete and submit order write‑ups, rental/sales agreements, and other required paperwork.

Key Responsibilities

• ▸site delivery
• ▸equipment installation
• ▸technical support
• ▸customer training
• ▸fleet maintenance
• ▸paperwork

What You Bring

Required qualifications are a high school diploma or GED, at least one year of customer‑service experience, and a valid driver’s license. The candidate must be able to lift 50 lb frequently (up to 75 lb occasionally) and climb a 10‑ft ladder. Preferred attributes include strong verbal and written communication, phone etiquette, organizational skills, attention to detail, basic mechanical ability, and comfort using hand tools. • Hold a high school diploma or GED and at least one year of customer service experience. • Possess a valid driver’s license and be able to lift 50 lb frequently (up to 75 lb occasionally) and climb a 10‑ft ladder. • Demonstrate strong verbal and written communication, phone etiquette, and organizational skills. • Apply basic mechanical skills and be comfortable using hand tools.

Requirements

• ▸high school
• ▸customer service
• ▸driver's license
• ▸mechanical skills
• ▸communication
• ▸hand tools

Benefits

The Rental HVAC Branch Associate works under moderate supervision and is responsible for troubleshooting technical problems, determining solutions according to product and customer specifications, and recommending actions to clients. The position offers an annual salary between $65,500 and $95,500, with potential short‑term cash incentives based on plan requirements. The role emphasizes both technical competence and customer interaction. Applications are accepted for at least three days from the posting date. Employees receive a comprehensive benefits package that includes medical, dental, and vision coverage, wellness incentives, and retirement plans. Paid time off comprises up to 15 days of vacation, five days of sick leave, personal leave, 13 holidays, and various family‑related leaves such as parental and bereavement leave. Additional benefits include short‑ and long‑term disability, life and accidental death and dismemberment insurance, tax‑advantaged accounts, and tuition assistance, with specifics varying by location. • Receive health, dental, and vision benefits plus wellness incentives. • Eligible for retirement plans, paid vacation (up to 15 days), sick leave (up to 5 days), personal leave, holidays, and various family‑related leaves. • Covered by short‑term and long‑term disability, life and AD&D insurance, and tax‑advantaged accounts. • Access tuition assistance and other employee development programs.

Work Environment

Field