Jll
JLL provides professional services in real estate and investment management worldwide.
Assistant Facilities Manager (Soft Service)
Manage vendors, landlords, budgets, and soft‑service FM operations for JLL site.
Job Highlights
About the Role
The role involves vendor management to maintain operational stability, compliance, cost efficiency and KPI targets, as well as handling real‑time operational issues that require assistance, guidance and approval. You will liaise with landlords to resolve issues and process invoices, participate in emergency evacuation and crisis‑management procedures, and forecast and manage budgets with negligible variance. Additionally, you will coordinate monthly walkthroughs with Intel SPOC, advise the Site Manager on cost‑saving ideas, and track inventory, expenses and invoices while ensuring adherence to FM policies. Further responsibilities include planning and organizing events for JLL and clients, ensuring regulatory compliance, providing general administrative support, and conducting regular admin meetings to capture day‑to‑day requirements. You will manage contract administration for both JLL and the client, lead stakeholder engagement with PMOs, admins and business units, and oversee a team comprising HK and mail‑room staff, setting targets and monitoring performance. Collaboration with the JLL SME team to implement strategies that boost employee satisfaction and reduce operational risk is also required. • Manage vendor relationships to ensure compliance, cost efficiency and KPI achievement. • Address real‑time operational issues requiring assistance, guidance and approvals. • Liaise with landlords for issue resolution and invoice processing. • Participate in emergency evacuation and crisis‑management procedures. • Forecast and control budgets with minimal variance. • Coordinate monthly walkthroughs and on‑demand requests with Intel SPOC. • Advise the Site Manager on cost‑saving ideas and implementation. • Track inventory, expenses and invoices, ensuring policy adherence. • Organise events for JLL and clients and ensure regulatory compliance. • Conduct regular admin meetings to capture day‑to‑day requirements. • Oversee contract management for both JLL and the client. • Lead stakeholder engagement with PMOs, admins and business units. • Manage a team including HK and mail‑room staff, set targets and monitor performance. • Partner with JLL SME team to implement strategies that boost employee satisfaction and reduce risk. • Mentor subordinates on standards and best practices.
Key Responsibilities
- ▸vendor management
- ▸budget control
- ▸inventory tracking
- ▸contract management
- ▸walkthrough coordination
- ▸event planning
What You Bring
The ideal candidate is a graduate with 6‑10 years of facilities‑management experience, proven in continuous‑improvement initiatives and client reporting. Familiarity with occupational safety requirements, strong computer literacy, excellent written and oral English, and preferably knowledge of the local language are essential. Soft‑services knowledge, good administrative skills and people‑management capabilities are also important. JLL utilizes artificial intelligence to accelerate meaningful connections between candidates and opportunities and protects personal information in accordance with its Candidate Privacy Statement. Reasonable accommodations are available for individuals with disabilities throughout the recruitment process.
Requirements
- ▸graduate
- ▸facilities mgmt
- ▸computer literacy
- ▸safety
- ▸english
- ▸people management
Benefits
JLL offers an entrepreneurial and inclusive work environment, a dedicated Total Rewards Program, competitive pay and a comprehensive benefits package to help you realize your full potential. We empower your ambitions and support your career growth.
Work Environment
Onsite