Community Coordinator, HOA

About the Role

The Community Coordinator role supports the General Manager of a large‑scale HOA community in Prince William County. Acting as the primary liaison among homeowners, the Board of Directors, committee members, vendors, and association staff, the coordinator ensures smooth onsite operations. • Greet homeowners, residents, board members, vendors, and contractors onsite. • Respond to inquiries in person, by phone, and email. • Issue pool, parking, and key FOBS passes. • Receive, sort, log, and distribute mail and packages. • Enter and update data in the community database. • Manage email correspondence and communications with homeowners. • Prepare and send HOA violation letters. • Coordinate maintenance requests, schedule vendors, and oversee work orders. • Assemble board packages and schedule monthly and annual board meetings. • Distribute weekly mass communications about maintenance, guidelines, and events. • Assist homeowners with monthly payments and architectural review forms.

Key Responsibilities

• ▸database entry
• ▸vendor coordination
• ▸work orders
• ▸mail management
• ▸board meetings
• ▸communications

What You Bring

Success in this position hinges on strong team collaboration, proactive customer service, and the ability to manage administrative and project tasks efficiently. • High school diploma or GED. • Minimum two years of administrative, clerical, or office assistant experience. • Excellent written and verbal communication with conflict‑resolution skills. • Customer‑service orientation and ability to work collaboratively in a team. • Strong attention to detail, initiative, and proactive mindset. • Capability to prioritize and manage multiple projects simultaneously. • Proficiency with Microsoft Office Suite (Word, Excel, Outlook).

Requirements

• ▸high school
• ▸admin experience
• ▸microsoft office
• ▸communication
• ▸teamwork
• ▸detail-oriented

Work Environment

Onsite