Vacation Sales Ambassador

About the Role

• Promote vacation ownership opportunities to guests in a friendly, professional manner • Deliver compelling presentations highlighting vacation ownership benefits • Identify guest needs and preferences to recommend suitable vacation packages • Meet or exceed individual and team sales targets • Provide concierge‑style service, suggesting local attractions and discounted packages • Participate in ongoing training to stay current on offerings

Key Responsibilities

• ▸vacation sales
• ▸guest presentations
• ▸needs analysis
• ▸sales targets
• ▸concierge service
• ▸ongoing training

What You Bring

Ambassadors must be flexible to work nights, weekends and holidays to meet the resort’s schedule demands. A high school diploma or equivalent is required; college coursework is a plus, and while sales experience is beneficial, a positive attitude and willingness to learn are paramount, alongside successful completion of background checks, drug screening, and basic computer proficiency. • High school diploma or equivalent; college education a plus • Successful completion of criminal background check and drug screening • Positive demeanor and willingness to learn; 1 year sales experience beneficial • Strong communication and relationship‑building skills • Proficiency with basic computer tasks

Requirements

• ▸high school
• ▸college
• ▸background check
• ▸sales experience
• ▸communication
• ▸computer skills

Benefits

The Vacation Sales Ambassador role at Great Wolf Lodge is a dynamic, guest‑focused position that connects visitors with memorable vacation ownership opportunities while representing a trusted brand in a lively, fast‑paced environment. Great Wolf Lodge offers market‑leading base pay plus commission, with top performers earning over $120,000 in 2024, along with day‑one benefits such as medical, dental, vision, 401(k) and paid time off, a Team Member Travel Program, ongoing training, and a collaborative team culture.

Work Environment

Field