Johnson Controls
Produces HVAC, fire, security and building automation systems to optimize and protect buildings globally.
HVAC Operation & Maintenance Admin Assistant
Assist O&M team with office tasks, CMMS management, reports, and customer service.
Job Highlights
About the Role
In this role you will perform general routine office duties for Operations & Maintenance contract sites, following standard procedures and specific instructions. Tasks may include typing, file maintenance, operating office equipment, and answering telephones. You will maintain the Computerized Maintenance Management System (CMMS) by opening and closing work orders, tracking equipment status, managing the work‑order backlog, inventory, and purchasing modules, and creating equipment history databases. You will also manage on‑site filing systems for training records, subcontract data, and maintenance records, provide telephone coverage, follow call routing procedures, prepare monthly reports and customer presentations, and coordinate repair requests. • Perform routine office tasks such as typing, filing, and operating office equipment. • Answer incoming calls and provide telephone coverage following established procedures. • Maintain and operate the CMMS, creating, opening, and closing work orders. • Track equipment status, manage inventory and purchasing modules, and maintain equipment history. • Coordinate repair and service requests and generate customer tracking reports. • Prepare monthly reports and customer presentations. • Manage on‑site filing systems for training records, subcontractor data, and maintenance records. • Provide exceptional customer service and respond to interdepartmental inquiries.
Key Responsibilities
- ▸cmms management
- ▸work orders
- ▸inventory control
- ▸equipment tracking
- ▸reporting
- ▸customer service
What You Bring
The position can be hybrid but requires the ability to work on‑site in Detroit, MI or Madison Heights, MI. A high school diploma, proficiency with Microsoft Office (Excel, PowerPoint, Word), strong attention to detail, exceptional customer service, teamwork, multitasking in a fast‑paced environment, and excellent verbal and written communication skills are required. • Require a high school diploma and proficiency with Microsoft Office (Excel, PowerPoint, Word). • Exhibit strong attention to detail, multitasking ability, and excellent verbal and written communication skills. • Ability to work on‑site in Detroit, MI or Madison Heights, MI, with potential hybrid schedule.
Requirements
- ▸high school
- ▸microsoft office
- ▸excel
- ▸powerpoint
- ▸detail
- ▸communication
Benefits
We are committed to making a difference and offer competitive starting pay, paid training, global advancement opportunities, referral bonuses, and a comprehensive benefits package that includes medical, dental, vision insurance, a health savings account, life insurance, a 401(k) plan with company match, short‑ and long‑term disability, an employee assistance program, a wellness program, and more. The hourly rate ranges from $21.44 to $29.52, determined by education, experience, knowledge, skills, abilities, internal equity, and market data. The role includes a competitive benefits package, and exceptional candidates may be considered beyond the stated range.
Work Environment
Field