Jll
JLL provides professional services in real estate and investment management worldwide.
Concierge Part Time
Part‑time concierge providing guest services and sales at a Scottsdale retail center.
Job Highlights
About the Role
• Solve problems quickly and effectively. • Approach and engage guests proactively. • Listen and respond promptly to guest and retailer requests. • Prioritize tasks under pressure. • Uphold friendly, professional service standards at all times. • Direct guests efficiently to retailers, dining, lodging and attractions. • Match services to guests’ needs with an “above and beyond” approach. • Keep the Guest Services Desk stocked with maps, brochures and event literature. • Build relationships with retailers through networking. • Meet or exceed gift‑card sales goals. • Proactively monitor citywide trends, events and hotspots.
Key Responsibilities
- ▸guest service
- ▸task prioritization
- ▸sales goals
- ▸trend monitoring
- ▸relationship building
- ▸desk stocking
What You Bring
We are seeking energetic, friendly, and professional part‑time Concierges for a retail center in Scottsdale, AZ. The Concierge serves as the primary resource for guests, providing exceptional service, directing them to retailers, dining, lodging and attractions, and delivering an “above and beyond” experience. • Communicate clearly, both verbally and in writing. • Use Microsoft Office, Google Docs and digital tools proficiently. • Work effectively with varied personalities and temperaments. • Stand for extended periods (unless medically exempt). • Possess at least 2 years of hospitality, customer service or high‑end retail experience.
Requirements
- ▸microsoft office
- ▸google docs
- ▸2 years
- ▸hospitality
- ▸customer service
- ▸communication
Benefits
The position offers an estimated total compensation of $19 per hour (subject to change based on experience, location and market data) and a schedule of 20 hours per week with shifts from 9:45 AM to 6:15 PM or 10:15 AM to 7:15 PM. Candidates must be authorized to work in the United States without sponsorship and be able to stand for extended periods unless a medical accommodation is approved. JLL provides personalized benefits that support personal well‑being and growth, including a 401(k) with matching contributions, comprehensive medical, dental and vision care, paid parental leave at 100 % salary, paid time off and holidays, and early access to earned wages through Daily Pay.
Work Environment
Onsite