Jll
JLL provides professional services in real estate and investment management worldwide.
Asst Facility Manager - Soft
Manage soft facility services like housekeeping, landscaping, security, and vendor coordination
Job Highlights
About the Role
JLL India is looking for an Assistant Facility Manager – Soft Services to support comprehensive facility operations at a client site. The role oversees housekeeping, landscaping, pest control, security coordination, pantry services and other soft‑service functions, working closely with the Facility Manager to ensure optimal performance and occupant satisfaction. • Oversee daily housekeeping, washroom and common‑area cleaning; schedule staff and conduct quality inspections. • Coordinate deep‑cleaning, carpet, window and periodic maintenance projects while managing cleaning supplies and costs. • Supervise landscaping contractors and internal staff; plan seasonal planting, pruning, fertilization and pest‑treatment activities. • Manage irrigation systems and ensure compliance with environmental regulations and sustainable practices. • Implement integrated pest‑management programmes, conduct inspections, arrange preventive and corrective treatments, and maintain documentation. • Support security operations by liaising with vendors, managing access control, visitor protocols and monitoring CCTV and equipment maintenance. • Manage pantry services, beverage and snack provisions, kitchen upkeep and catering for events, ensuring food‑safety compliance. • Oversee relationships with all soft‑service vendors, monitor SLA performance, conduct reviews and coordinate activities to minimize business disruption. • Conduct regular quality‑assurance inspections, record findings, implement corrective actions and prepare performance reports. • Respond to occupant work‑order requests for housekeeping, landscaping, pest or other soft‑service issues, providing timely and professional service.
Key Responsibilities
- ▸housekeeping
- ▸landscaping
- ▸irrigation
- ▸pest management
- ▸security ops
- ▸vendor management
What You Bring
The position is based on‑site in Gurgaon with a 48‑hour weekly schedule. Candidates with at least 3‑5 years of relevant experience are encouraged to apply, even if they do not meet every requirement. • Minimum 3–5 years of facility or property management experience, preferably in soft‑service operations for commercial offices. • Proven experience supervising housekeeping, landscaping, security or pest‑control teams and managing vendors. • Knowledge of cleaning chemicals, equipment, landscaping practices, irrigation, pest‑control methods and basic security systems. • Proficiency with Microsoft Office and facility‑management software. • Strong supervisory, communication and problem‑solving skills; fluent in English and local languages. • Detail‑oriented with excellent organizational and time‑management abilities. • Understanding of Indian labor laws, health‑and‑safety, environmental and waste‑management regulations. • Customer‑service mindset focused on occupant satisfaction and service excellence. • Ability to work independently, adapt to emergencies and manage costs within budget.
Requirements
- ▸facility management
- ▸vendor supervision
- ▸microsoft office
- ▸facility software
- ▸problem solving
- ▸labor laws
Work Environment
Onsite