Rydon
A multi-disciplinary construction company providing a range of building, infrastructure, and maintenance services.
Scheduler
Coordinate and schedule maintenance engineers and subcontractors for repairs and preventative tasks.
Job Highlights
About the Role
The Scheduler will organise the diaries of maintenance engineers, ensuring repairs and preventative visits are allocated to the right engineer with appropriate time. The role involves responding to reactive call‑outs, planning maintenance visits, monitoring progress and adjusting schedules as emergencies arise. Using our scheduling software, you will manage the working days of multiple engineers, re‑allocate jobs when needed, and arrange subcontractors for specialist repairs, closing each job in the system once completed. You will also liaise with the call‑centre team and residents to agree appointment times. • Organise maintenance engineers’ diaries, allocating repair and preventative tasks. • Respond to reactive call‑outs and schedule emergency jobs promptly. • Plan preventative maintenance visits and ensure appropriate time allocation. • Monitor job progress, adjust schedules, and confirm timely completion. • Use scheduling software to manage multiple engineers and re‑allocate jobs as needed. • Arrange subcontractors for specialist repairs and close jobs in the system. • Liaise with call‑centre staff and residents to confirm appointment times and access requirements. • Provide great customer service with a professional telephone manner.
Key Responsibilities
- ▸diary management
- ▸reactive scheduling
- ▸preventive planning
- ▸job monitoring
- ▸subcontractor coordination
- ▸customer service
What You Bring
While experience as a Repairs Coordinator or Scheduler in social housing or commercial maintenance is desirable, it is not essential. The successful candidate will thrive in a fast‑paced environment, possess strong problem‑solving and administration skills, be computer literate and deliver excellent customer service with a professional telephone manner. • Thrive in a fast‑paced environment with strong problem‑solving abilities. • Demonstrate excellent administration skills and attention to detail. • Be computer literate in Microsoft Office, Outlook and Google Maps.
Requirements
- ▸problem solving
- ▸administration
- ▸microsoft office
- ▸outlook
- ▸google maps
- ▸customer service
Benefits
We offer a competitive starting salary of £28,090, 25 days holiday, pension contributions, health cash plan, free eyesight tests, flu vaccinations, 24/7 EAP, wellbeing support, employee discounts, flexible benefits and a referral scheme. Ongoing training, coaching and clear career progression are also provided. The role is permanent full‑time, 40 hours per week, Monday‑Friday 8 am‑5 pm, based in Greenhithe with hybrid working (except during training), good transport links and free parking. Rydon is an equal‑opportunity employer that values diversity and offers an attractive benefits package to attract and retain talent.
Work Environment
Field