Community Manager

About the Role

The Community Manager reports to the Regional Manager and oversees all on‑site operations of a housing community, including personnel, leasing, maintenance, financials, administration and risk management, ensuring compliance with policies, safety and fair‑housing standards. • Screen, hire, train, coach, and develop on‑site staff while maintaining compliance with Asset training benchmarks. • Create and manage daily office and maintenance staff schedules and assignments. • Address performance issues promptly, document actions, and coordinate with supervisors and HR as needed. • Promote staff harmony and high‑quality job performance through supportive leadership. • Enforce consistent adherence to company policies and procedures among all personnel. • Maximize net operating income through cost control, revenue enhancement, and leasing improvements. • Develop annual operating budgets and forecasts for the property. • Monitor timely rent collections, deposit reconciliations, and vendor invoice processing. • Prepare accurate property close‑out reports and ownership financial statements. • Design and execute an annual marketing plan using targeted leasing strategies. • Ensure leasing procedures, documentation, and reporting are accurate and up‑to‑date. • Handle resident complaints, concerns, and requests to maintain high satisfaction levels. • Implement resident retention programs such as events, promotions, and newsletters. • Show, lease, and move in prospective residents efficiently. • Maintain precise administrative and leasing reports and submit them on schedule. • Lead the property’s emergency response team, following company guidelines to limit liability. • Oversee customer service standards and monitor maintenance request turnaround times. • Conduct regular property inspections to ensure appearance and timely repairs. • Manage property resources, equipment, and supplies economically, obtaining vendor bids as needed. • Direct maintenance, construction, and rehabilitation activities, ensuring quality and expediency. • Perform physically demanding tasks such as standing for long periods, lifting up to 25 lb, climbing ladders, and working in varied temperature and weather conditions. • Maintain reliable transportation to meet on‑call emergency requirements.

Key Responsibilities

• ▸budgeting
• ▸leasing
• ▸reporting
• ▸maintenance
• ▸marketing
• ▸staffing

What You Bring

The role requires reliable transportation for emergency on‑call duties and the ability to work overtime, weekends and nights as needed. • Possess a high school diploma (Bachelor’s preferred) and 1‑2 years of housing industry experience; CAM or ARM certification preferred. • Demonstrate basic computer proficiency and knowledge of Fair Housing laws and OSHA requirements.

Requirements

• ▸cam
• ▸arm
• ▸osha
• ▸fair housing
• ▸high school
• ▸bachelor's

Benefits

Compensation is a $75,000 annual salary with a total rewards package that may include medical, dental, vision, life, disability insurance, 401(k) matching, commissions, performance bonuses, paid sick days and company holidays.

Work Environment

Onsite