HVAC Service Technician

About the Role

The current opening is for an HVAC Service Technician responsible for service work and site maintenance for national accounts. This role involves servicing products and equipment, performing installations and repairs, and providing technical support to customers. • Service products and equipment on assigned projects, ensuring customer satisfaction. • Use hand tools and follow blueprints/engineering specifications to diagnose and repair units. • Identify, analyze, diagnose, and repair systems and products at customer locations. • Perform preventative maintenance, site surveys, replacements, and modifications as needed. • Prepare for on‑site installations by reviewing building layouts, anticipating challenges, gathering materials, and coordinating work. • Inspect and maintain vehicles, keeping records of service and repairs. • Inspect equipment for wear and notify customers or Operations Manager of findings. • Complete job paperwork, including daily time, progress, duration, and maintain files. • Serve as direct customer contact representing the company. • Determine and order required parts in a timely manner. • Record parts, material, labor, subcontractor, and cost data per assignment and return unused resources. • Submit all required paperwork and reports promptly. • Stay current on product installation, operation, maintenance, service, and repair information. • Read and interpret product specifications. • Provide technical support to customers. • Travel regularly with occasional overnight trips.

Key Responsibilities

• ▸equipment repair
• ▸preventative maintenance
• ▸site surveys
• ▸install prep
• ▸technical support
• ▸customer contact

Benefits

Benefits include medical and dental insurance, paid vacation, and a 401(k) retirement plan with a generous company match.

Work Environment

Field