Hilton Grand Vacations
Hilton Grand Vacations is a global leader in vacation ownership with premium resorts.
Guest Services Coordinator
Provide front‑desk support and coordinate guest agents for vacation ownership sales.
Job Highlights
About the Role
Guest Service Coordinators are responsible for providing outstanding service to both internal and external customers while maintaining the reception and refreshment area within the Sales Gallery. They support Sales and Marketing departments by handling policies and qualifications, processing multiple offices, and assigning agents with guests for Hilton Grand Vacations vacation ownership sales presentations. Coordinators work full-time shifts varying between 6:30 AM and 6:30 PM.
Key Responsibilities
- ▸customer service
- ▸reception management
- ▸sales support
- ▸policy handling
- ▸agent assignment
- ▸shift coverage
What You Bring
Success in this role requires the ability to multitask with a smile, be a great teammate, and be proficient in multiple systems. • OPT (Optional Practical Training) status accepted
Requirements
- ▸opt
- ▸multitask
- ▸team player
- ▸systems
Benefits
We offer a comprehensive benefits package to full-time team members and operate a flexible schedule in a Sales Gallery that is open seven days a week. • $26.00 hourly pay • Medical, dental, and vision insurance from day one • 401(k) plan with company match, life insurance, and stock purchase program • Access to discount travel programs and other member benefits • Generous paid time off, including sick days and parental leave • Team member recognition and numerous learning and advancement opportunities • Awarded 4 out of 5 stars for work‑life balance; recognized by Newsweek as a top workplace for parents and families
Work Environment
Office Full-Time