Service/Telematics Planner

About the Role

The Service/Telematics Planner supports the Equipment Services department by handling system administration, process improvements, telematics coordination, preventative‑maintenance tracking, and equipment‑data accuracy, acting as a liaison among field technicians, mechanics, accounting, and management to ensure efficient equipment utilization, maintenance, and billing. • Assist Equipment Services with system administration, IT support, and process improvements. • Coordinate telematics devices across the heavy equipment fleet (e.g., Vision Link, JD Link, iCraneTrax). • Ensure equipment data accuracy in mobile and web applications. • Maintain accurate equipment data across OEM and fleet management platforms (CAT, CAT Inspect, etc.). • Manage fuel and DEF inventories, entries, and month‑end reporting. • Track machine control and survey gear inventory, internal transfers, and documentation. • Monitor preventative‑maintenance work orders, assign to technicians, track status, and ensure timely closure. • Process equipment‑related invoices for fuel, DEF, and telematics. • Perform month‑end close activities, including journal entries and reconciliations for fuel, telematics, and inventory. • Support field lube technicians and mechanics with JD Edwards (E1) questions, training, and troubleshooting. • Collaborate effectively with field technicians, mechanics, accounting, and management. • Occasionally stoop, kneel, or bend. • Use telephone, computer, email, or other electronic devices for communication. • Comply with all safety standards and procedures. • Occasionally climb stairs or ladders. • Frequently use hands to grasp, lift, handle, carry, or feel objects. • Interact with people regularly throughout the shift. • Occasionally lift, push, or pull objects up to 50 lb. • Sit, stand, or walk short distances for the duration of the shift. • Work various shifts, including swing, night, and weekend schedules.

Key Responsibilities

• ▸system administration
• ▸telematics coordination
• ▸data management
• ▸inventory management
• ▸maintenance scheduling
• ▸jd support

What You Bring

• Experience with JD Edwards EnterpriseOne; heavy‑job experience preferred. • Familiarity with preventative‑maintenance programs, equipment servicing workflows, and work‑order management. • High school diploma or GED required. • Prior experience in heavy‑equipment dealership, construction equipment management, or fleet maintenance. • Proficiency in Microsoft Office Suite (Excel, Word, Outlook). • Strong organizational skills with high attention to detail. • Understanding of heavy‑equipment operations, maintenance cycles, and utilization tracking. • Wear required personal protective equipment (e.g., steel‑toed shoes, gloves, safety glasses, hard hat). • Frequently reach above shoulder height and below the waist.

Requirements

• ▸jd edwards
• ▸microsoft office
• ▸preventative maintenance
• ▸heavy equipment
• ▸high school
• ▸organizational skills

Benefits

As a 100% employee‑owned contractor, Sundt offers more than a job—it offers a culture where every employee is a part owner. Team members, from apprentices to managers, are deeply invested in their work, passionate about details, and deliberate in everything they do. • Market‑competitive salary paid weekly. • Bonus eligibility based on company, group, and individual performance. • Employee Stock Ownership Plan and 401(k) retirement plans. • Industry‑leading health coverage starting day one. • Flexible Time Off (FTO). • Medical, Health Savings, and wellness credits. • Flexible Spending Accounts. • Employee Assistance Program. • Workplace wellness programs. • Mental health program. • Life and disability insurance. • Educational assistance. • Sundt Foundation charitable program for employee‑owners.

Work Environment

Onsite