Mustang Cat
Providing equipment, services, and solutions to industries like construction and energy.
Parts Operations Admin Assistant
Support backend parts ops—reporting, backorders, account admin for Houston & branches.
Job Highlights
About the Role
• Communicate issues, updates, and department changes to the operations team and affected branches • Monitor parts operations for Houston and designated mini‑branches to ensure steady workflow • Provide support to Supply Counter PCC/Cat Central Support as needed • Oversee, maintain, and distribute key department reports for accuracy and visibility • Maintain the Backorder Report and provide timely status updates to internal and external customers • Monitor and report weekly cash accounts for the Credit Department • Oversee Clover Payments reporting for the Credit Department • Support customer onboarding from PCC and assist with account setup processes • Maintain CDID/DCN associations and update them as needed • Merge or create new CDIDs, DCNs, and CWS IDs to ensure account accuracy • Track orders for Houston and large branches to ensure visibility and timely follow‑up • Associate PCC users and support system access alignment
Key Responsibilities
- ▸parts monitoring
- ▸report management
- ▸cash reporting
- ▸payments reporting
- ▸customer onboarding
- ▸order tracking
What You Bring
• High school diploma or equivalent (college education optional) • 2+ years of experience in operations or administrative support • Highly organized, detail‑oriented, punctual, and dependable • Strong written and verbal communication skills • Customer service mindset with internal and external support experience • Ability to manage time, priorities, and multiple tasks in a high‑pressure environment • Proficiency in Microsoft Office applications and database systems • Ability to work effectively in a team environment • Bilingual preferred but not required • Experience with AS400 and SIS preferred
Requirements
- ▸high school
- ▸2+ years
- ▸microsoft office
- ▸as400
- ▸sis
- ▸customer service
Benefits
Why join Mustang Cat’s Parts Team? The company offers great work‑life balance, an on‑premise clinic, tuition reimbursement, vast growth opportunities, job stability, full‑time medical, dental, vision and life benefits, a Fidelity 401(k) with employer match, and paid vacation, sick time and holidays.
Work Environment
Onsite