Customer Service - Self Storage Manager

About the Role

Property Managers work independently across multiple locations, both inside and outside the facilities. They assess customers' storage needs, recommend and sell packing and moving supplies, perform daily unit inspections, audit cash drawers, make bank deposits, and handle payment reminders and collection calls. • Assess customer storage needs and sell packing/moving supplies • Conduct daily unit inspections and ensure inventory availability • Audit cash drawers and make bank deposits each day • Make payment reminder and collection calls as needed • Lift/move items up to 35 lb and work up to 50 % of time outdoors • Climb stairs, open large doors, and perform cleaning/maintenance of interiors and exteriors

Key Responsibilities

• ▸storage assessment
• ▸supply sales
• ▸unit inspection
• ▸cash auditing
• ▸bank deposits
• ▸collection calls

What You Bring

The role requires the ability to lift or move items up to 35 lb, spend up to 50 % of the time outdoors—including climbing stairs and opening large doors—and perform cleaning and maintenance tasks such as sweeping, mopping, and keeping exterior grounds clear of debris. Successful candidates typically have customer‑service sales experience in retail, restaurant, fast‑food, or similar service environments, and must hold a valid driver’s license and use their own vehicle to travel between locations (mileage reimbursement is provided). • Customer‑service sales experience preferred (retail, restaurant, fast‑food, etc.)

Requirements

• ▸customer service
• ▸heavy lifting
• ▸outdoor
• ▸cleaning
• ▸driver’s license
• ▸own vehicle

Benefits

Public Storage is the self‑storage industry leader and is currently hiring for Property Manager positions with an hourly wage of $17.00. Team members receive a Total Rewards package that includes flexible full‑time schedules from 9:30 am to 6 pm (weekends until 5 pm) and become eligible for full‑time benefits after averaging 20+ hours per week. Benefits cover medical, dental, vision, a 401(k) match, paid time off, sick time, flex spending, company‑paid life and accidental death insurance, exclusive vendor discounts, mileage reimbursement, and performance‑based bonuses. Public Storage has been recognized as a Great Place to Work, with accolades for career growth, work culture, and diversity and inclusion. Prospective applicants are encouraged to apply now to join the industry’s #1 team. • Flexible full‑time schedule: 9:30 am–6 pm weekdays, weekends until 5 pm • Full‑time benefits after 20+ hours/week (medical, dental, vision, 401(k) match, PTO, sick time, flex spending) • Company‑paid life and accidental death insurance, vendor discounts, mileage reimbursement • Performance‑based bonuses available for property managers • Valid driver’s license and personal vehicle required; mileage reimbursed

Work Environment

Field