Rogers Group Inc.
Privately held U.S. aggregates & asphalt highway construction firm operating quarries & asphalt plants.
Customer Service Representative
Handle customer calls, process orders, dispatch trucks, and perform clerical duties.
Job Highlights
About the Role
• Operate the truck‑scale system and dispatch trucks. • Answer customer calls and provide friendly, professional service. • Take and input customer orders. • Assist in processing paperwork for corporate accounting (payables, payroll). • Support sales staff with customer service tasks.
Key Responsibilities
- ▸truck‑scale
- ▸dispatch
- ▸call handling
- ▸order entry
- ▸payroll
- ▸sales support
What You Bring
• High school diploma required. • Proficiency with Microsoft Office applications. • Excellent oral and written communication skills. • Detail‑oriented with high accuracy and ability to multitask. • Ability to work with minimal supervision. • Pass pre‑employment drug screen.
Requirements
- ▸high school
- ▸microsoft office
- ▸communication
- ▸detail‑oriented
- ▸independent
- ▸drug screen
Benefits
The company is hiring a Customer Service Representative for its Jefferson County Stone location in Louisville, KY, offering a starting wage of $23 per hour and a typical schedule of 40-45 hours per week, though overtime is not guaranteed. Employees must be flexible to adjust their schedules to meet seasonal and operational demands, and the role requires a safety‑conscious individual capable of multitasking. Primary duties include operating the truck‑scale system, taking customer orders, and dispatching trucks while performing general clerical tasks. Rogers Group provides a comprehensive benefits package that includes medical, dental, and vision insurance with a Health Savings Account contribution, group life and accidental death & dismemberment coverage, and a 401(k) plan with company matching after one year of service. Short‑ and long‑term disability insurance, paid holidays (including a Christmas shutdown), vacation accrued after a 180‑day probationary period, annual merit‑based raises, and opportunities for career growth are also offered.
Work Environment
Field