Otis Elevator Co.
Designs, manufactures, and services elevators, escalators, and moving walkways worldwide.
Specialist, Sales Generalist
Drive sales, renew contracts, and grow margins for elevator services in assigned territory.
Job Highlights
About the Role
The role involves cultivating customer relationships, achieving sales targets, and acting as a technical sales consultant. Responsibilities include renewing maintenance agreements through a satisfaction program, conducting sales planning and needs assessments, and partnering with operations to resolve client concerns while feeding market feedback to internal teams. • Identify and develop new client opportunities within the assigned region. • Achieve or surpass defined sales objectives for service contracts and modernization projects. • Retain and renew existing maintenance agreements by enhancing customer satisfaction. • Perform account planning and needs analyses to uncover expansion prospects. • Collaborate with service managers to address and resolve customer issues. • Work with the branch business development team to generate additional sales leads. • Log and manage sales opportunities in the CRM, providing accurate forecasts. • Share competitive insights and market trends with internal stakeholders.
Key Responsibilities
- ▸lead generation
- ▸sales targets
- ▸account planning
- ▸crm management
- ▸customer relations
- ▸technical consulting
What You Bring
Urban Elevator Services Colorado is looking for a motivated Sales Generalist to drive territory sales, margin growth, and customer satisfaction for maintenance, repair, and modernization projects. The position is based in Denver, CO, with relocation assistance available. Candidates must hold a bachelor's degree or equivalent experience and thrive in a collaborative, fast‑paced environment. Required skills include strong written and verbal communication, customer focus, self‑motivation, and proficiency with Microsoft‑based software. Preferred candidates have five or more years of outside sales experience. • Demonstrate effective written and verbal communication with all partners. • Handle multiple projects concurrently with strong time‑management and organization. • Prefer candidates with over five years of external sales experience.
Requirements
- ▸bachelor's
- ▸microsoft
- ▸5+ years
- ▸communication
- ▸time management
- ▸sales
Benefits
Urban Elevator Services, an independent company acquired by Otis in 2025, follows core values of people, safety, quality, and integrity. Employees benefit from training, leadership development, the Employee Scholar Program, and a diverse, global community that emphasizes ESG principles and equal opportunity.
Work Environment
Field