Leasing Specialist

About the Role

The Leasing Specialist serves as the primary point of contact for prospective and future residents, guiding them through the home‑finding and leasing process. This role combines customer‑focused communication with administrative responsibilities such as collecting documents, processing applications, and ensuring compliance with company policies. • Conduct outbound and inbound follow‑up with leads and schedule home viewings. • Gather, process, and enter prospective resident documents, credit and criminal checks in the internal system. • Maintain accurate records in the proprietary database and ensure compliance with Fair Housing, FCRA, and ADA regulations. • Provide feedback from showings to cross‑functional teams and collaborate with local market leaders to resolve leasing issues. • Achieve monthly move‑in targets (e.g., ≥ 50 units) and outperform peer averages at each stage of the sales funnel. • Maintain high customer‑satisfaction scores and low procedural error rates.

Key Responsibilities

• ▸lead follow-up
• ▸document processing
• ▸record management
• ▸compliance
• ▸customer satisfaction
• ▸target achievement

What You Bring

Candidates should have at least four years of leasing experience, including three years in multi‑family or single‑family rentals, and possess strong communication, negotiation, and interpersonal skills. A bachelor’s degree in Business Administration, Marketing, Management, or Communications is preferred but not required, and familiarity with Rently, grassroots marketing, and fair‑housing regulations is advantageous. The position demands physical stamina to lift up to 25 lb, climb stairs, and work flexible hours including evenings, weekends, and holidays. Employees must handle multiple tasks with frequent interruptions while maintaining focus, attention to detail, and a professional demeanor in both office and field settings. • Meet physical demands such as lifting up to 25 lb, climbing stairs, and working extended hours including evenings and weekends. • Required experience: 4+ years leasing, 3+ years multi‑family or single‑family rentals; preferred degree in Business, Marketing, Management, or Communications. • Preferred knowledge of Rently, grassroots marketing, and fair‑housing laws.

Requirements

• ▸leasing
• ▸multi‑family
• ▸rently
• ▸fair‑housing
• ▸bachelor's
• ▸communication

Benefits

Maymont offers a mission‑driven workplace that positively impacts communities, backed by Brookfield’s stability and resources. Benefits include a 5 % 401(k) match, wellness credits, up to 160 hours of PTO annually, and clear pathways for career growth within a certified great place to work. • Benefits include 5 % 401(k) match, wellness credits, up to 160 hours PTO annually, and career‑growth opportunities within Brookfield.

Work Environment

Onsite