Visiting Scheme Manager - Epsom

About the Role

Your duties include organising building maintenance, arranging repairs for communal areas and the property structure, and overseeing contractors who handle cleaning, gardening and window cleaning. You will act as the first point of contact for resident complaints, leasehold enquiries and property alterations, communicating empathetically with a resident base typically aged 60 plus, and you will use standard IT applications such as Outlook and Word. • Manage building maintenance and organise repairs for communal areas and property structure. • Oversee contractors for communal cleaning, gardening and window cleaning under annual contracts. • Serve as first point of contact for resident complaints, leasehold enquiries and property alterations. • Utilise IT tools such as Outlook and Word for scheme administration.

Key Responsibilities

• ▸maintenance
• ▸contract oversight
• ▸resident support
• ▸outlook
• ▸word

What You Bring

As a Visiting Scheme Manager you will be customer‑focused, confident, logical and possess excellent communication skills. You will independently prioritize and manage your workload while providing a varied, customer‑facing service that supports residents in maintaining their well‑being and independence, working alone but with support from a Regional Manager, Head Office and a Training and Support Assistant. • Communicate effectively with residents (typically 60+), contractors and clients. • Work independently with a "can do" attitude while receiving support from management and head office. • Travel across the region as required and maintain eligibility to work in the UK. • Undergo a Basic Criminal Record Check clearance.

Requirements

• ▸communication
• ▸independence
• ▸travel
• ▸uk eligibility
• ▸criminal check
• ▸customer‑focused

Benefits

The role offers a salary of £6,480.72 per annum, based in Epsom at The Croft, with a 9‑hour week on a permanent contract. Grange Property Management is the operating company for this position. The Croft development comprises 19 properties with communal facilities including a lounge, conservatory, kitchenette, WC, laundry, guest room and gardens. Applications close on Wednesday 23 January at midnight; candidates must be able to travel across the region, pass a Basic Criminal Record Check, be eligible to work in the UK and reside in England or Wales for the duration of employment. Clarion Housing Group, the country’s largest social landlord, offers competitive rewards, a strong benefits package, and a commitment to diversity and inclusion. • Benefit from a competitive salary, rewards, and Clarion's employee benefits programme.

Work Environment

Onsite