Customer Service - Self Storage Manager

About the Role

Property Managers work independently across multiple locations, assessing customers' storage needs, recommending packing and moving supplies, and conducting daily unit inspections to ensure availability. They also audit cash drawers, make bank deposits, and handle payment reminders and collection calls as needed. • Assess customer storage needs and suggest packing supplies • Conduct daily storage unit inspections • Audit cash drawers and perform bank deposits • Make payment reminder and collection calls • Lift/move items up to 35 lb • Perform interior sweeping/mopping and exterior grounds maintenance

Key Responsibilities

• ▸storage assessment
• ▸unit inspection
• ▸cash audit
• ▸bank deposit
• ▸payment calls
• ▸item lifting

What You Bring

Physical duties require the ability to lift or move items up to 35 lb and to spend up to half of the workday outdoors, including climbing stairs and opening large doors. Responsibilities include routine cleaning, sweeping, mopping interior spaces, and maintaining exterior grounds and curb appeal. Successful candidates have a background in customer‑service‑oriented sales environments such as retail or food service and possess a valid driver’s license with their own vehicle for travel between sites. Public Storage has been recognized as a Great Place to Work and ranks highly for career growth, work culture, and diversity and inclusion. • Spend up to 50% of time in outdoor environments, climb stairs, open large doors • Prior experience in customer‑service sales (retail, restaurant, etc.) • Valid driver’s license and personal vehicle required

Requirements

• ▸outdoor
• ▸customer service
• ▸driver's license
• ▸personal vehicle
• ▸heavy lifting
• ▸cleaning

Benefits

Public Storage, the leader in the self‑storage industry, is hiring Property Managers with a starting wage of $20.50 per hour. The role offers flexible full‑time schedules between 9:30 am and 6 pm, with weekend coverage until 5 pm. Team members become eligible for a comprehensive Total Rewards package after averaging 20+ hours per week. Benefits include medical, dental, vision, 401(k) match, paid time off, sick leave, flexible spending, company‑paid life and accidental death insurance, exclusive vendor discounts, mileage reimbursement for work‑related travel, and performance‑based bonuses. • Earn $20.50 hourly • Flexible full‑time schedule 9:30 am–6 pm, weekends until 5 pm • Eligibility for benefits after 20+ average weekly hours • Medical, dental, vision coverage • 401(k) with company match • Paid time off and sick leave • Flexible spending account • Company‑paid life and accidental death insurance • Exclusive vendor discounts • Mileage reimbursement for travel between properties • Performance‑based bonus opportunities

Work Environment

Field