Customer Service - Self Storage Manager

About the Role

Property Managers work independently across multiple locations, both inside and outside the facilities. They assess customers’ storage needs, suggest solutions, and sell packing and moving supplies, while performing daily unit inspections, cash drawer audits, bank deposits, and payment collection calls. • Assess customer storage needs and sell moving supplies • Daily unit inspections to ensure availability • Audit cash drawers and perform bank deposits each day • Make payment reminders and collection calls • Lift/move items up to 35 lb; walk/stand outdoors up to 50 % of shift • Perform cleaning and routine maintenance of interiors and grounds

Key Responsibilities

• ▸assess needs
• ▸sell supplies
• ▸unit inspection
• ▸cash audit
• ▸bank deposit
• ▸payment calls

What You Bring

Physical requirements include the ability to lift or move items up to 35 lb, walking around facilities for up to 50 % of the time, climbing stairs, opening large doors, and performing cleaning and basic maintenance of interior and exterior areas. Candidates should have customer‑service‑oriented sales experience from retail, restaurant, fast‑food, or similar service environments, a valid driver’s license, and their own vehicle for traveling between sites (mileage reimbursement is provided). • Required: customer‑service sales experience and valid driver’s license with personal vehicle

Requirements

• ▸customer service
• ▸sales
• ▸driver's license
• ▸personal vehicle
• ▸lift 35lb
• ▸physical labor

Benefits

Public Storage is the industry leader in self‑storage and is currently hiring. The position offers $16.00 per hour and a total rewards package for eligible team members. Employees can work flexible full‑time schedules between 9:30 am and 6 pm, with weekends ending at 5 pm. After averaging 20+ hours per week, staff qualify for full‑time benefits including medical, dental, vision, 401(k) match, paid time off, sick leave, flex spending, company‑paid life and accidental death insurance, exclusive vendor discounts, and mileage reimbursement for work‑related travel. Public Storage has been recognized as a Great Place to Work, receiving high employee ratings for career growth, work culture, and diversity and inclusion. Applicants are encouraged to apply now to join the #1 self‑storage team. • $16.00 hourly wage • Flexible full‑time schedule 9:30 am‑6 pm (weekends until 5 pm) • Eligibility for full‑time benefits after 20+ hrs/week • Benefits: medical, dental, vision, 401(k) match, PTO, sick leave, flex spending • Company‑paid life and accidental death insurance plus vendor discounts • Mileage reimbursement for travel between properties • Performance‑based bonuses for property managers

Work Environment

Field