Front Desk Clerk (Temporary- Fulltime)

About the Role

As a Front Desk Clerk you will ensure every interaction with an owner or guest is positive and memorable during check‑in and check‑out, while responding promptly to their requests. You will input and update reservation data, resolve unit‑availability issues, generate invoices, collect payments, and manage safety‑deposit boxes. You will also receive housekeeping and maintenance work orders, coordinate with the appropriate departments, restock the front desk, prepare arrival packets, and provide information on local attractions and resort amenities. • Greet and assist owners/guests during check‑in and check‑out, ensuring memorable experiences. • Enter, update, and maintain reservation information in the computerized system. • Resolve unit availability issues and assist guests with reservation changes. • Generate invoices, collect payments, and manage safety‑deposit boxes. • Receive and coordinate housekeeping and maintenance work orders with appropriate departments. • Prepare arrival packets and consistently restock front‑desk supplies. • Provide guests with information on local attractions and resort amenities. • Handle cash transactions and perform accurate data entry.

Key Responsibilities

• ▸reservation entry
• ▸invoice generation
• ▸payment processing
• ▸work orders
• ▸cash handling
• ▸data entry

What You Bring

We are looking for enthusiastic team members who love creating lasting vacation memories for owners and guests at our resort properties. If you enjoy helping guests enjoy unforgettable vacations, this role offers a fun, supportive culture with top‑notch training and benefits. The minimum qualifications are a high‑school diploma or equivalent, proficiency in English (both spoken and written), the ability to adjust to schedule changes and cover shifts on short notice, strong multitasking and prioritization skills, and prior cash‑handling and data‑entry experience. Preferred attributes include prior hospitality experience and bilingual capability. • Communicate effectively in English; bilingual ability is a plus. • Adapt to schedule changes and cover shifts on short notice to meet business demands.

Requirements

• ▸high school
• ▸cash handling
• ▸data entry
• ▸multitasking
• ▸english
• ▸bilingual

Benefits

Why you’ll love working with us: recognition programs and rewards, excellent health care (medical, dental, vision), a people‑first culture, and the Go Hilton travel discount program. Additional perks include employee pricing, an assistance program for physical and mental well‑being, paid vacation and sick days, a 401(k) with company match, tuition reimbursement, and numerous learning and advancement opportunities. Full‑time team members enjoy a comprehensive benefits package that includes medical, dental, and vision insurance, a 401(k) plan with matching contributions, a paid time‑off program, and extraordinary travel benefits. Eligibility is limited to U.S. hourly team members not represented by a labor organization. We are an equal‑opportunity employer that values diversity and provides reasonable accommodations for individuals with disabilities throughout the application, interview, and employment processes.

Work Environment

Onsite