Rogers Group Inc.
Privately held U.S. aggregates & asphalt highway construction firm operating quarries & asphalt plants.
Customer Service Representative
Provide customer service, take orders, dispatch trucks, and handle clerical tasks.
Job Highlights
About the Role
• Provide friendly, professional, and thorough customer service • Answer customer calls and take/input orders • Dispatch products and materials for delivery • Operate the truck scale system • Process paperwork for corporate accounting (payable, payroll, etc.) • Support sales staff with customer service tasks • Participate in a 401(k) plan with company contribution and match after one year
Key Responsibilities
- ▸customer service
- ▸order entry
- ▸product dispatch
- ▸truck scale
- ▸accounting
- ▸sales support
What You Bring
The successful candidate will be safety‑conscious, motivated, and capable of multitasking while operating the truck‑scale system, handling customer orders, and dispatching trucks. Responsibilities also include general clerical duties, data interpretation, and supporting corporate accounting and sales staff as needed. • Hold a high school diploma • Proficient with Microsoft Office applications • Demonstrate excellent oral and written communication skills • Be detail‑oriented with high accuracy and multitasking ability • Work independently with minimal supervision • Pass a pre‑employment drug screening
Requirements
- ▸high school
- ▸microsoft office
- ▸communication
- ▸detail‑oriented
- ▸safety‑conscious
- ▸multitasking
Benefits
The company is hiring a Customer Service Representative for its Jefferson County Stone location in Louisville, KY. The position offers a starting wage of $23 per hour, with a typical workweek of 40‑45 hours and flexibility to meet seasonal and operational demands, though overtime is not guaranteed. Rogers Group provides competitive benefits such as health, dental and vision insurance with a health‑savings account contribution, group life and AD&D coverage, a 401(k) plan with company match after one year, short‑and long‑term disability, paid holidays and vacation, merit‑based raises, and opportunities for career advancement. • Receive medical, dental, and vision insurance with HSA contribution • Get group life and accidental death & dismemberment insurance • Covered by short‑ and long‑term disability insurance • Enjoy paid holidays, including a Christmas shutdown period • Earn paid vacation after a 180‑day probation, accruing with service • Benefit from annual performance‑based merit increases • Access career growth and advancement opportunities
Work Environment
Field