Flannery Plant Hire
Plant hire company providing a wide range of heavy machinery and equipment for various sectors.
Parts and Service Controller
Control OEM callouts, warranty claims, and parts ordering to minimise equipment downtime.
Job Highlights
About the Role
The Parts & Service Controller at Flannery Plant Hire in Warrington ensures timely handling of machine breakdowns, warranty processes, and parts procurement, playing a key role in operational efficiency and supplier management. • Manage ordering, receipt, storage, and issuing of plant and machinery parts • Ensure critical parts availability to minimise equipment downtime • Liaise with workshop engineers to identify parts requirements • Source parts from approved suppliers, negotiating pricing and lead times • Raise purchase orders and match delivery notes and invoices • Identify warranty‑eligible repairs and components • Prepare, submit, and track warranty claims with OEMs and suppliers • Monitor warranty breakdowns and report on rejected or disputed claims • Maintain clear documentation for audit and cost control • Support fleet cost reporting by tracking parts usage and warranty recoveries • Build strong relationships with suppliers, manufacturers, and internal teams
Key Responsibilities
- ▸parts procurement
- ▸warranty claims
- ▸inventory management
- ▸purchase orders
- ▸cost reporting
- ▸supplier relations
What You Bring
• Demonstrate strong organisational and administrative skills • Possess good IT skills and experience using ERP/Fleet/Parts systems • Work effectively in high‑pressure environments managing multiple priorities • Communicate clearly with attention to detail • Previous experience as a Parts and/or Service Controller (desirable) • Experience in plant hire, construction, HGV, or heavy equipment industries (desirable) • Knowledge of breakdown reporting processes (desirable) • Understanding of mechanical or plant equipment terminology (desirable)
Requirements
- ▸erp
- ▸parts controller
- ▸heavy equipment
- ▸breakdown reporting
- ▸equipment terminology
- ▸organisational
Benefits
Flannery offers a competitive salary, 24 days plus bank holiday leave, and extensive professional development opportunities such as training programmes and workshops. Employees benefit from an Employee Assistance Program, a commitment to environmental safety, modern equipment, a team‑oriented culture, and recognition programmes for outstanding performance.
Work Environment
Onsite