Portland General Electric
Vertically integrated Oregon electric utility generating, transmitting and distributing power using diverse resources.
Senior Operations Program Manager
Lead analysis, planning, and continuous improvement of operations programs.
Job Highlights
About the Role
The Senior Operations Program Manager analyzes existing business processes, measures their effectiveness, and designs sustainable, repeatable, and quantifiable improvements, including new scalable workflows. This role works independently with guidance only in the most complex situations and may lead functional teams or projects. Key duties involve integrating operational performance data from multiple sources, developing analytics and metrics, and presenting insights to senior leadership. The manager defines continuous‑improvement objectives, scopes initiatives, prioritizes projects, allocates resources, maintains a roadmap of programs, and facilitates stakeholder workshops to ensure alignment with strategic goals. Work is on‑site and may involve travel to remote locations within the service territory, requiring a valid driver’s license and the ability to lift up to 10 lb. The schedule can be variable, with potential on‑call duties and work during severe weather conditions. • Analyze operational performance data to identify improvement opportunities. • Develop and present analytics, models, and simulations for senior leadership. • Define and prioritize continuous‑improvement initiatives aligned with strategic goals. • Scope projects, forecast benefits, and negotiate resource allocation. • Maintain a repository and roadmap of program and process improvement activities. • Facilitate cross‑functional work sessions and stakeholder workshops. • Establish process governance frameworks to ensure sustainability. • Research best practices and drive organizational change as a subject‑matter expert. • Design and deliver technical training programs for equipment and software use.
Key Responsibilities
- ▸data analysis
- ▸analytics modeling
- ▸process improvement
- ▸project scoping
- ▸governance framework
- ▸technical training
What You Bring
The position requires a bachelor's degree in business, engineering, finance, or a related field, or equivalent experience, plus at least eight years in the utility or manufacturing sector. Preferred certifications include Project Management Professional (PMP) and Six Sigma. Core competencies include advanced knowledge of project‑management methods, PGE policies, and substation operations, as well as strong influencing, facilitation, analytical, and problem‑solving abilities. The role also demands expert communication, decision‑making, change‑leadership, and risk‑management skills. • Prefer candidates with PMP and Six Sigma certifications and 8+ years of utility/manufacturing experience.
Requirements
- ▸pmp
- ▸six sigma
- ▸8+ years
- ▸bachelor's
- ▸project mgmt
- ▸substation ops
Benefits
Compensation ranges from $89,175 to $178,375, supplemented by a performance‑based incentive bonus, and the total rewards package supports employee well‑being and professional development. PGE is an equal‑opportunity employer committed to diversity, inclusion, and providing reasonable accommodations throughout the hiring process.
Work Environment
Hybrid