Receptionist

About the Role

Every employee plays a vital role in creating places where anyone can thrive, and we aim to make a positive difference to both the planet and people. The role is based in the Business Unit’s reception area, where you will operate the switchboard, greet visitors, and provide administrative support to the Production Secretary, Finance Department, and other staff. • Answer telephone calls promptly and courteously. • Identify call purpose and route to appropriate person or department, or respond on behalf of the company. • Take accurate messages and deliver them timely. • Maintain abbreviated dialing system and assist with phone directory. • Welcome and log visitors, ensuring health, safety and security compliance. • Announce visitors to relevant staff or department. • Receive and distribute mail and parcels. • Frank outgoing mail and monitor franking machine supplies and payments. • Support Executive Secretary and other departments as needed. • Manage meeting room diaries. • Receive deliveries, notify recipients, and keep reception area tidy. • Type standard letters and forms upon request. • Ensure staff log in/out using company systems. • Order office stationery for all departments. • Update staff and site contact details regularly. • Provide cover for part‑time receptionist during absences. • Arrange own holiday cover in coordination with Executive Secretary. • Deliver switchboard training to fellow employees when required. • Arrange courier services.

Key Responsibilities

• ▸switchboard
• ▸visitor log
• ▸mail handling
• ▸franking machine
• ▸meeting room
• ▸staff logins

What You Bring

• Possess receptionist experience and strong administration background. • Thrive in a fast‑paced, pressured office environment. • Demonstrate strong customer focus. • Be proficient in Outlook, Word, and Excel.

Requirements

• ▸receptionist
• ▸administration
• ▸fast‑paced
• ▸customer focus
• ▸outlook
• ▸excel

Benefits

Make a Home at Taylor Wimpey – At Taylor Wimpey we don’t just build houses; we build futures for our customers and our people. By bringing collective skills together we create amazing outcomes for ourselves, each other, and our customers. With 22 regional offices in the UK and operations in Spain, we provide local vision and give tools to develop skills, a no‑blame culture, and freedom to explore new ideas. We offer a comprehensive benefits package that includes retail discounts, company‑funded life insurance, private healthcare, a pension scheme with contributions, discounted house purchase, car leasing, share plans, and flexible options such as buying extra annual leave or adding dependants. Our culture promotes growth, industry‑leading training, and development opportunities to help you unlock your potential and build a lasting career.

Work Environment

Onsite