Hilton Grand Vacations
Hilton Grand Vacations is a global leader in vacation ownership with premium resorts.
Front Desk Clerk - Full time
Check-in/out guests, handle requests, payments, and ensure positive experience.
Job Highlights
About the Role
• Check in and check out owners and guests • Respond to guest requests and assist with reservations or changes • Generate invoices and collect payments • Maintain safety deposit boxes • Receive housekeeping and maintenance requests and coordinate with appropriate departments • Collaborate with coworkers to complete checklists and daily duties • Restock front desk supplies consistently
Key Responsibilities
- ▸check‑in
- ▸guest services
- ▸invoicing
- ▸deposit boxes
- ▸maintenance coordination
- ▸supply restocking
What You Bring
• Prior customer service experience • Professional demeanor • Strong verbal and written English proficiency • Ability to multitask and prioritize responsibilities • Flexibility to adapt schedule and cover shifts on short notice • Preferred: Front desk clerk experience • Preferred: Experience processing credit/debit card transactions
Requirements
- ▸customer service
- ▸front desk
- ▸credit card
- ▸multitasking
- ▸flexibility
- ▸english
Benefits
At Hilton Grand Vacations, we strive to make someone's day every day. We operate in an exciting, positive environment that helps guests enjoy life to the fullest by sending them to new destinations and giving them time to reconnect. Our culture supports personal growth, offering pathways to achieve your goals and build your future. Hilton Grand Vacations has been recognized for work‑life balance, family‑friendly benefits, and as one of Newsweek's “America's Greatest Workplaces for Parents & Families.” We value diversity and provide reasonable accommodations for individuals with disabilities throughout the hiring process and employment. • Recognition programs and rewards • Comprehensive health care (medical, dental, vision) • Daily pay* • Travel discounts program • Generous paid vacation and sick days • Employee assistance program for physical and mental well‑being • 401(k) with company match • Tuition reimbursement • Employee stock purchase program • Learning and advancement opportunities
Work Environment
Onsite