Senior Sales Trainer - DMV

About the Role

The Senior Sales Trainer for the DMV area develops, coaches, and enables sales performance across the Closets and Garages businesses. Working closely with the Regional Sales Manager, the trainer ensures new hires are fully onboarded, delivers ongoing field coaching, and provides targeted support to underperforming representatives to meet KPI expectations. • Own and execute the new‑hire sales training program (classroom, virtual, and in‑field). • Deliver training on sales process, product knowledge, design fundamentals, objection handling, closing techniques, systems usage, and paperwork standards. • Coordinate training logistics, including accommodations, meals, documentation, sales kits, and samples. • Track onboarding progress, manage system access, and set up software for new hires. • Conduct skill‑gap analyses, develop training materials, and evaluate training effectiveness. • Lead ongoing sales, design, and process training to improve close rates, average ticket size, and design accuracy. • Provide paperwork training and quality control, spot‑checking designs and job documentation for compliance. • Support field designers by addressing design questions, technical errors, and product specifications. • Identify Design Consultants needing additional support and deliver targeted coaching and improvement plans. • Perform ride‑alongs, shadowing, and follow‑up coaching to reinforce standards and expectations. • Maintain a strong field presence to model best practices during real customer interactions. • Assist with sales‑related projects such as playbooks, SOPs, scripts, presentations, and job‑flow improvements. • Support rollout of new products, pricing, programs, and sales initiatives. • Partner with Operations to align training with installation and service expectations. • Track key performance indicators: territory net sales, net close percentage, average ticket, net sales per lead issue, service rate caused by sales team, and training quality metrics (time‑to‑first sale, 60‑day KPI attainment, 180‑day retention).

Key Responsibilities

• ▸training delivery
• ▸logistics coordination
• ▸system setup
• ▸gap analysis
• ▸technical support
• ▸kpi tracking

What You Bring

This hands‑on role blends classroom and virtual instruction, field ride‑alongs, paperwork discipline, and performance improvement. It requires regular travel within the territory, occasional evening or weekend virtual support, and the ability to sit for long periods while handling up to 35 lb of equipment when needed. Candidates should have 3–5+ years of in‑home sales, sales leadership, or training experience—preferably in home improvement—along with design expertise, at least two years of CAD work, strong spatial reasoning, and data‑driven coaching skills. Proficiency with Microsoft Office 365 and familiarity with ClosetPRO or similar software is essential.

Requirements

• ▸cad
• ▸office 365
• ▸closetpro
• ▸3‑5 years
• ▸sales
• ▸travel

Benefits

The position is classified as exempt, with salary and benefits aligned to Renuity’s policies. Employment is contingent on a background check, and the company is committed to equal opportunity, diversity, and accommodation for disabilities or religious needs.

Work Environment

Field