Community Manager

About the Role

A Community Manager I provides overall supervision of a community association and interacts with internal and external customers, including homeowners, vendors, board members, committee members, and Associa staff. The role involves supervising the association’s operations and administration in line with the management agreement, serving as the primary liaison with the Board of Directors and homeowners, and executing administrative duties as requested. It also ensures community‑management tools are effectively used, reviews financial reports, recommends capital expenditures, monitors delinquency and collections, attends board meetings, prepares board packages, oversees legal actions, maintains documentation, assists with architectural reviews, manages the C3 database, handles vendor procurement and performance evaluation, coordinates facility inspections, and oversees the accounts‑payable process. • Supervise association operations and administration per management agreement. • Act as primary liaison with Board of Directors and homeowners. • Perform administrative and management tasks requested by the Board. • Ensure effective use of community management tools (calendars, action lists, budgets, etc.). • Review monthly financial reports and submit summaries to the Board. • Provide recommendations on major capital expenditures. • Monitor delinquency rates and manage collections for the portfolio. • Attend Board meetings and community events as required. • Prepare Board packages within established time frames. • Notify Board of any legal actions involving the Association. • Maintain unit and contract files for Association operations. • Assist with architectural review process and conduct routine inspections. • Update resident information in the C3 database. • Manage routine and special‑project vendor procurement and performance evaluation. • Oversee Associa staff according to contract provisions. • Coordinate inspections of building facilities and common areas and follow up actions. • Oversee accounts‑payable process following home‑office procedures. • Deliver professional customer‑service.

Key Responsibilities

• ▸tool management
• ▸financial review
• ▸vendor procurement
• ▸database updates
• ▸facility inspections
• ▸board liaison

What You Bring

Candidates must be proficient with Microsoft Office, understand community association and real‑estate operations, and be familiar with board and manager roles, business correspondence, and conflict‑resolution techniques. Professional communication, customer‑service skills, self‑motivation, attention to detail, teamwork, and strong time‑management abilities are essential. An associate’s degree is required, a bachelor’s degree is preferred, and 0‑3 years of community association experience is sought. Associa is an equal‑opportunity employer and welcomes applicants of all protected classes. • Demonstrate proficient knowledge of Microsoft Office (Word, Excel, Outlook). • Understand community/property/real‑estate and homeowners‑association operations. • Know the roles of the association board and Community Association Manager. • Apply proficient business correspondence and conflict‑resolution techniques. • Exhibit professional communication skills (phone, written, verbal). • Be self‑motivated, proactive, detail‑oriented, and a team player. • Possess strong time‑management and prioritization abilities.

Requirements

• ▸microsoft office
• ▸associate degree
• ▸communication
• ▸time management
• ▸conflict resolution
• ▸team player

Work Environment

Onsite