Graduate Sales Representative

About the Role

Thanks for stopping by and learning more about this role at Sitemate! The Sales Development Representative is tasked with qualifying and routing inbound leads across self‑service and inside‑sales channels. The role involves frequent engagement with prospects via phone calls, emails, live chat, and internal tools such as Slack and Salesforce. Success is measured by the number of product demonstrations booked and completed, with the team consistently meeting or exceeding monthly targets.

Key Responsibilities

• ▸lead qualification
• ▸lead routing
• ▸phone outreach
• ▸email outreach
• ▸live chat
• ▸product demos

What You Bring

On a day‑to‑day basis, you will qualify and route inbound leads through self‑service and inside‑sales channels, spending most of your time communicating with prospects via phone, email, live chat, Slack, and Salesforce. Your quota is tied to the number of demos booked and completed, and the current team consistently achieves at least 95% of its targets each month. New hires may face challenges such as learning the terminology of the built world, sharpening call and email skills, and mastering SaaS financial acronyms; resources like an ultimate SaaS acronyms cheat sheet are provided. The fast‑paced environment requires rapid learning and adaptability. The role suits ambitious individuals seeking a SaaS career, who thrive in a structured, high‑agency, KPI‑driven setting, enjoy building relationships, and can persevere through high‑volume tasks. It is less suitable for those who dislike frequent rejection or are uncomfortable with regular conversations. • Confident written and verbal communication across email, phone, video, and in‑person settings. • Strong task organization, prioritization, and multitasking abilities. • Experience with modern sales tools (CRMs, health‑scoring platforms, live‑chat, knowledge bases) – nice to have. • Ability to conduct customer meetings digitally (Zoom/Teams) and face‑to‑face – nice to have. • Patience when assisting users who are not tech‑savvy – nice to have.

Requirements

• ▸salesforce
• ▸crms
• ▸zoom
• ▸communication
• ▸multi‑tasking
• ▸kpi‑driven

Benefits

Remuneration is performance‑based, with an OTE ranging from £41,250 to £60,500 including pension. The base salary falls between £27,500 and £38,500, complemented by a commission component of £13,750 to £22,000. Benefits include competitive, performance‑based pay, equity options, 20 days of paid annual leave plus additional sick, carer’s and compassionate leave, and generous parental leave (16 weeks primary, 6 weeks secondary). Employees also receive confidential wellbeing support via an EAP, a professional growth budget with transparent career plans, a laptop and home‑office setup allowance, flexible remote or hybrid work, and community activities such as weekly catered lunches, global off‑sites, and “Life Story” sessions.

Work Environment

Office Full-Time