Customer Service - Self Storage Manager

About the Role

Property Managers work independently across multiple locations, interacting with customers both inside and outside the facilities. Responsibilities include assessing storage needs, recommending packing and moving supplies, performing daily unit inspections to confirm inventory and availability, auditing cash drawers, making bank deposits, and contacting customers for payment reminders and collections. • Assess customer storage needs and sell packing/moving supplies • Conduct daily unit inspections to ensure availability • Audit cash drawers and complete bank deposits • Make payment reminder and collection calls • Lift/move items up to 35 lb and spend up to 50% of time outdoors • Perform cleaning, sweeping, mopping, and maintain exterior curb appeal

Key Responsibilities

• ▸storage assessment
• ▸unit inspection
• ▸cash auditing
• ▸payment calls
• ▸item lifting
• ▸cleaning

What You Bring

Physical requirements include the ability to lift or move items up to 35 lb, walking around facilities for up to 50% of the time, working outdoors, climbing stairs, and opening large doors. The role also involves cleaning and routine maintenance such as sweeping, mopping interior areas, and keeping exterior grounds and curb appeal free of debris. Ideal candidates have experience in customer‑service‑focused sales environments such as retail, restaurants, or fast‑food establishments. A valid driver’s license and personal vehicle are required for traveling between locations, with mileage reimbursement provided. • Prior experience in customer‑service sales (retail, restaurant, etc.) • Valid driver’s license and personal vehicle required

Requirements

• ▸customer service
• ▸driver’s license
• ▸personal vehicle
• ▸physical stamina
• ▸outdoor work
• ▸cleaning

Benefits

Public Storage is the self‑storage industry leader and is currently hiring. The position pays $17.00 per hour. We offer flexible full‑time schedules between 9:30 am and 6 pm, with weekend availability until 5 pm. Employees become eligible for full‑time benefits after averaging 20+ hours per week, which include medical, dental, vision, 401(k) with match, paid time off, sick leave, and a flex spending account. Additional perks are company‑paid life and accidental death insurance, exclusive vendor discounts, mileage reimbursement for travel between properties, and performance‑based bonuses for property managers. Public Storage has been recognized as a Great Place to Work, receiving accolades for career growth, work culture, and diversity and inclusion. Apply now to join the industry’s #1 self‑storage team. • Flexible full‑time schedule (9:30 am‑6 pm, weekends until 5 pm) • Full‑time benefits after 20+ hours: medical, dental, vision, 401(k) match, PTO, sick leave, flex spending • Company‑paid life and accidental death insurance plus vendor discounts • Mileage reimbursement for travel between properties • Performance‑based bonuses for property managers

Work Environment

Field