Customer Service - Self Storage Manager

About the Role

Property Managers work independently across multiple sites, both indoors and outdoors. Responsibilities include assessing customers’ storage needs, recommending solutions, and selling packing and moving supplies; performing daily unit inspections to verify inventory and availability; auditing cash drawers, making bank deposits, and handling payment reminders and collection calls. • Assess and meet customers’ storage needs, upsell packing and moving supplies. • Conduct daily unit inspections to ensure inventory accuracy and readiness. • Audit cash drawers, perform bank deposits, and manage payment reminders and collections. • Perform cleaning, sweeping, mopping, and exterior maintenance duties.

Key Responsibilities

• ▸storage assessment
• ▸supply upsell
• ▸unit inspection
• ▸cash auditing
• ▸bank deposits
• ▸cleaning

What You Bring

The role requires the ability to lift and move items up to 35 lb and to spend up to 50 % of the time walking around facilities, including climbing stairs and opening large doors. Cleaning and routine maintenance tasks such as sweeping, mopping interior areas, and maintaining exterior grounds and curb appeal are also part of the job. Successful candidates typically come from customer‑service‑oriented sales environments such as retail, restaurant, or fast‑food operations. A valid driver’s license and a personal vehicle are required to travel between locations, with mileage reimbursement available. • Ability to lift/move items up to 35 lb and spend up to 50 % of time outdoors, including stairs and large doors. • Prior experience in customer‑service sales roles (retail, restaurant, fast‑food) preferred.

Requirements

• ▸35 lb lift
• ▸outdoor
• ▸customer service
• ▸retail
• ▸driver’s license
• ▸personal vehicle

Benefits

Public Storage is the leader in the self‑storage industry and is currently hiring Property Managers. The position offers a starting wage of $16.00 per hour. Team members enjoy flexible full‑time schedules between 9:30 am and 6 pm, with weekend coverage until 5 pm. Employees become eligible for full‑time benefits after averaging 20+ hours per week, which include medical, dental, vision, 401(k) matching, paid time off, sick leave, flex spending accounts, company‑paid life and accidental death insurance, and exclusive vendor discounts. Mileage reimbursement is provided for travel between properties, and on‑site company housing is available at many locations for eligible employees. Property Managers also have the opportunity to earn performance‑based bonuses. Public Storage has been recognized as a Great Place to Work, earning top rankings for career growth, work culture, and diversity and inclusion. Applicants are encouraged to apply now and join the industry’s #1 team. • Flexible full‑time schedule (9:30 am–6 pm, weekends until 5 pm) with benefits after 20 hours/week. • Comprehensive benefits: medical, dental, vision, 401(k) match, PTO, sick leave, flex spending, life & accidental death insurance, vendor discounts. • Mileage reimbursement for travel between properties and eligibility for on‑site company housing. • Performance‑based bonuses available for Property Managers. • Valid driver’s license and personal vehicle required; mileage reimbursement provided.

Work Environment

Onsite