Leave and Benefits Specialist

About the Role

The Leave and Benefits Specialist is responsible for daily administration and support of employee leave of absence programs. The role coordinates closely with third‑party leave vendors, monitors claim activity, and ensures accurate and timely processing. It also serves as a primary point of contact for employees, HR partners, payroll, and external vendors. In the leave‑of‑absence domain, the specialist acts as the internal liaison for third‑party leave and disability vendors, monitors case intake, provides status updates, and communicates with employees. They review vendor reports for accuracy, address discrepancies, and manage escalations or complex cases. The specialist also supports vendor implementations, transitions, and continuous process improvements. Accurate data flow between leave vendors, benefits administrators, the HRIS, and payroll systems is maintained through regular review and reconciliation of feeds and reports. The specialist works with payroll to ensure correct pay status, deductions, and premium payments during and after leave. They also support Open Enrollment activities such as testing, audits, employee assistance, and communication of updates. • Serve as primary internal liaison for third‑party leave and disability vendors. • Monitor leave cases, ensure timely intake, status updates, and employee communications. • Review and reconcile vendor reports, addressing discrepancies and service gaps. • Manage escalations, complex cases, and support vendor implementations and process improvements. • Provide day‑to‑day support for medical, dental, vision, life, disability, and flexible spending benefit programs. • Assist employees with benefit enrollment, life‑event changes, eligibility issues, and benefit continuation during leave. • Partner with benefit carriers to resolve enrollment and coverage problems. • Ensure accurate data flow between leave vendors, benefits admins, HRIS, and payroll; reconcile feeds and reports. • Coordinate with payroll to maintain correct pay status, deductions, and premium payments during and after leave. • Support Open Enrollment testing, audits, employee communications, and issue resolution.

Key Responsibilities

• ▸vendor liaison
• ▸case monitoring
• ▸report reconciliation
• ▸data integration
• ▸payroll coordination
• ▸open enrollment

What You Bring

The role prefers experience in both leave administration and health‑and‑welfare benefits, familiarity with HRIS and payroll platforms, and strong organizational and follow‑through skills in a high‑volume environment. Minimum qualifications include 2–4 years of experience in leave or benefits administration and experience working with third‑party vendors. Strong communication skills and an employee‑focused approach are required.

Requirements

• ▸leave admin
• ▸benefits
• ▸hris
• ▸payroll
• ▸organizational
• ▸communication

Benefits

The specialist provides day‑to‑day support for health and welfare benefit programs, including medical, dental, vision, life, disability, and flexible spending accounts. They assist employees with benefit questions, enrollment navigation, life‑event changes, and eligibility issues, and handle benefit continuation or reinstatement during leave. Collaboration with benefit carriers resolves enrollment, eligibility, and coverage problems. Eligible employees receive a comprehensive benefits package that includes medical, dental, vision, disability, life insurance, flexible spending accounts, employee assistance, discount programs, a retirement match, an employee stock purchase plan, and paid time off. • Comprehensive medical, dental, and vision coverage. • Health care and dependent care flexible spending accounts. • Short‑ and long‑term disability insurance. • Life insurance and accidental death & dismemberment coverage. • Employee and Family Assistance Program (EAP). • Employee discount programs. • Retirement plan with generous company match. • Employee Stock Purchase Plan (ESPP). • Paid Time Off (PTO).

Work Environment

Hybrid