Con Edison
Provides electric, gas, and steam services to customers in the New York City area.
Sr. Product Analyst, Customer Ops - Strategic Applications Operations Application and Support
Lead agile product analysis for clean‑energy platform, managing vendors, budget, and support.
Job Highlights
About the Role
The Sr. Product Analyst will work on the Operations Applications and Support team on the CDG Platform Solution Program which seeks to enhance the Clean Energy Market Operations (CEMO) business and host provider/third‑party customer experience through iterative design, delivery and development of the Value Stack Customer Platform and Portal. This independent contributor will have various tasks from vendor to budget management with exposure to support agile process and development with the product owner. • Collaborate with the product owner to support agile development of the platform. • Manage vendor relationships and associated budgets. • Drive iterative design, delivery, and development of the Value Stack Customer Platform and Portal. • Ensure alignment with Clean Energy Market Operations (CEMO) business objectives. • Act as an independent contributor on the Operations Applications and Support team.
Key Responsibilities
- ▸agile development
- ▸vendor management
- ▸budget management
- ▸iterative design
- ▸platform delivery
- ▸business alignment
Benefits
Benefits: We are dedicated to supporting the physical, mental, and financial health of our employees and their families. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life‑changing rewards package includes rich medical & pharmacy benefits, dental, health savings accounts, flexible spending accounts, 401(k) with robust matching, employer‑paid pension, employee stock purchase plan, employee assistance program, paid parental leave, generous paid time off plus holidays, family support services, social responsibility opportunities, employee discount program, commuter benefits, culture of growth and learning, tuition reimbursement, recognition program, life and long‑term disability benefits. *Please be aware that some benefits may not apply to provisional or part‑time job titles. • Medical, pharmacy, vision, and dental coverage. • Health Savings Accounts (HSA). • Flexible Spending Accounts for health care and dependent care. • 401(k) plan with robust matching. • Employer‑paid pension plan. • Employee Stock Purchase Plan with generous matching. • Employee Assistance Program. • Paid parental leave. • Generous paid time off plus holidays. • Family support services (emergency backup child and elder care). • Social responsibility and volunteer opportunities. • Employee discount program. • Commuter benefits. • Career development, tuition reimbursement, and recognition programs. • Life and long‑term disability insurance.
Work Environment
Hybrid