Johnson Controls
Produces HVAC, fire, security and building automation systems to optimize and protect buildings globally.
Fire and Security Service Engineer
Service & maintain fire, security and access systems with customer focus
Job Highlights
About the Role
The Fire and Security Service Engineer role in Belfast involves servicing and maintaining intruder alarms, access control systems, CCTV, and fire alarm systems to industry standards, while ensuring reliable and safe operation. • Service and maintain intruder alarms, access control, CCTV, and fire alarm systems. • Provide exceptional customer service and build strong client relationships.
Key Responsibilities
- ▸alarm service
- ▸access control
- ▸cctv monitoring
- ▸fire alarm
- ▸customer service
- ▸client relations
What You Bring
Success in this position requires delivering outstanding customer service, building strong client relationships, safely handling devices, prioritising jobs, managing time efficiently, and accurately completing all reports and certifications. Candidates must have experience in the fire and security industry, a full UK driving licence, the ability to lift and climb ladders, and prior customer‑facing experience. Preferred qualifications include 18th Edition, NVQ, City & Guilds, BTEC, or FIA certifications. • Prioritise jobs, manage time efficiently, and complete reports and certifications accurately. • Hold a full UK driving licence and be able to lift and climb ladders. • Have experience in the fire and security industry and prior customer‑facing roles. • Preferred: 18th Edition, NVQ, City & Guilds, BTEC, or FIA qualifications.
Requirements
- ▸driving licence
- ▸fire security
- ▸customer service
- ▸18th edition
- ▸nvq
- ▸city & guilds
Benefits
ADT offers a competitive base salary with total earnings of £65,000–£75,000, including overtime, call‑out payments, and commission schemes, plus benefits such as paid travel time, pension matching, 25 days holiday, a company vehicle, uniform, PPE, tools, training, and clear career progression pathways. • Earn £65,000–£75,000 total compensation with overtime, call‑out payments, and commissions. • Receive paid travel time, pension matching up to 7%, and 25 days holiday plus purchase scheme. • Company vehicle, uniform, PPE, tools, and ongoing training provided. • Career progression via Engineering Career Ladder and staff referral incentives.
Work Environment
Field