Leasing Manager

About the Role

• Provide training and ongoing support to leasing staff in paperwork processing, traffic tracking, and goal achievement • Create monthly schedules for leasing staff and guide the team to meet property occupancy goals • Contribute to marketing efforts, including outreach, updating social media, shopping competitive communities, and preparing market surveys • Develop and implement leasing strategies to attract new residents and retain current residents • Ensure applicant files are complete and accurate, including paperwork approval and verifications • Adhere to federal and state Fair Housing Laws as well as all company policies • Assist in the Renter’s Advantage Program where applicable • Manage all activities related to apartment rentals, move-ins, resident insurance, and lease renewals • Conduct follow-ups with prospects, including unit inspections, thank-you notes, approval letters, phone calls, and lease signings • Manage the sales process, assign goals, and ensure execution of the leasing strategy • Supervise a team of two or more leasing consultants • Address complaints and resolve issues in a timely manner • Communicate with maintenance teams regarding move-in and turn schedules • Provide direction, performance appraisals, rewards, and discipline as needed • Maintain an up-to-date outreach file for the property • Ensure that all supervisory responsibilities are carried out in accordance with company policies and applicable laws • Maintain accuracy in tracking logs, vacancy reports, and activity sheets • Submit weekly property reports and ensure all monies are processed within 24 hours • Promote and coordinate resident retention programs and activities • Handle interviewing, hiring, training, and evaluating leasing staff • Foster a positive and motivated team environment among leasing staff • Present applicant files to the Property Manager for final approval

Key Responsibilities

• ▸leasing strategy
• ▸applicant verification
• ▸rental management
• ▸weekly reporting
• ▸team supervision
• ▸marketing outreach

What You Bring

• Strong interpersonal and communication skills for effective interactions with residents and office staff • Valid driver’s license, good driving record, and auto insurance may be required for travel between properties • Associate’s degree (A.S, A.A.) from a two-year college or university or 2-3 years of related experience and/or training, or an equivalent combination of education and experience • High attention to detail and problem-solving skills to address and resolve issues effectively • Previous experience in property management or sales/customer service management

Requirements

• ▸interpersonal
• ▸driver’s license
• ▸associate’s degree
• ▸problem solving
• ▸detail oriented
• ▸property management

Benefits

• Generous Rent Discount at any one of our properties • $300 Morgan Essentials (paid quarterly) • Employee Referral Program (Earn up to $750 per referral) • Tuition Reimbursement Program for continued learning • Excellent Base Pay : $50,000 • $60,000/year • Property Staff Shared Renewal Commissions (paid monthly) • Retirement Savings: 401(k) with Company Match • Comprehensive Benefits: Medical, Dental, Vision, Life/AD&D Insurance, and Long/Short-Term Disability • Paid Time Off: Including 10 Holidays per year and sick leave

Work Environment

Onsite