Customer Service - Self Storage Manager

About the Role

Property managers work independently across multiple locations, assessing customers’ storage needs, recommending solutions, and selling packing and moving supplies; they also conduct daily unit inspections, audit cash drawers, make bank deposits, and handle payment reminders and collection calls. • Work flexible full‑time schedules (9:30 am‑6 pm, weekends until 5 pm). • Assess customer storage needs and recommend solutions. • Sell packing and moving supplies to customers. • Conduct daily unit inspections to ensure availability. • Audit cash drawers and perform bank deposits. • Make payment reminder and collection calls. • Lift or move items up to 35 lb. • Walk/stand outdoors up to 50 % of the shift, climb stairs, open large doors. • Perform cleaning, sweeping, mopping, and maintain exterior grounds.

Key Responsibilities

• ▸storage assessment
• ▸solution recommendation
• ▸supply sales
• ▸unit inspection
• ▸cash auditing
• ▸payment calls

What You Bring

Physical requirements include the ability to lift or move items up to 35 lb, spend up to 50 % of the time walking around facilities and outdoors, climb stairs, open large doors, and perform cleaning and maintenance of interior areas and exterior grounds. Candidates should have customer‑service‑focused experience in retail, restaurant, fast‑food, or similar environments, possess a valid driver’s license, and use their own vehicle for traveling between sites (mileage reimbursement applies). Public Storage has been recognized as a Great Place to Work, ranking highly for career growth, work culture, and diversity and inclusion.

Requirements

• ▸35 lb
• ▸customer service
• ▸driver's license
• ▸own vehicle
• ▸retail

Benefits

Public Storage, the leader in the self‑storage industry, is actively hiring for property manager positions that start at $15.00 per hour. The company offers a Total Rewards package that includes flexible full‑time schedules between 9:30 am and 6 pm (weekends until 5 pm). Employees working an average of 20 + hours become eligible for full‑time benefits such as medical, dental, vision, a 401(k) match, paid time off, sick leave, flex spending, company‑paid life and accidental death insurance, and exclusive vendor discounts. Mileage reimbursement is provided for travel between properties or other work‑related tasks, and property managers have the opportunity to earn performance‑based bonuses. • Earn $15.00 per hour as a Property Manager. • Qualify for full‑time benefits after averaging 20+ hours weekly. • Receive medical, dental, vision, 401(k) match, PTO, sick leave, and flex spending. • Company‑paid life and accidental death insurance and vendor discounts. • Get mileage reimbursement for travel between properties. • Opportunity to earn performance‑based bonuses.

Work Environment

Field