Senior Quality Assurance Manager

About the Role

The role leads the implementation of an effective quality management system, ensuring statutory, legal and contractual compliance. It works closely with stakeholders to strengthen governance, manage risk and drive continuous improvement, acting as a key enabler of business resilience and positive organisational change. • Deliver business plan activities on time and within budget. • Manage internal and external certification audits. • Analyse non‑conformance and drive corrective actions. • Review and improve management system content. • Coordinate reporting, metrics, and communications. • Recommend risk‑mitigating improvements. • Support business development with specialist expertise. • Deliver training and manage supplier performance.

Key Responsibilities

• ▸audit management
• ▸non‑conformance
• ▸system improvement
• ▸reporting coordination
• ▸risk mitigation
• ▸supplier management

What You Bring

Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey. • Hold a degree‑level education with formal auditor training and quality assurance experience. • Possess strong knowledge of ISO 9001, quality management systems, and internal auditing. • Skilled in analysis, reporting, and operational control principles. • Experience developing and implementing quality tools, techniques, and compliance processes.

Requirements

• ▸degree
• ▸auditor training
• ▸iso 9001
• ▸analysis
• ▸quality tools
• ▸compliance

Benefits

Mace is an inclusive employer that welcomes candidates from diverse backgrounds. Even if you do not meet every criterion, we encourage you to apply as you may still be the best fit for this or another role. We are open to part‑time, flexible, and hybrid working arrangements where appropriate.

Work Environment

Hybrid