Public Storage

Public Storage

Owns and operates self‑storage facilities offering rental units for personal, business and vehicle storage.

5,900Website

Customer Service - Self Storage Manager

Manage multiple self-storage properties, handle customers, rent units, and perform upkeep.

The Woodlands, Texas, United States
14+ USD
Full Time
Junior (1-3 years)

Job Highlights

Environment
Field

About the Role

Our Property Managers work independently at multiple locations, both inside and outside. They assess customer storage needs, suggest solutions, and sell packing and moving supplies. They conduct daily storage unit inspections to confirm inventory and availability, audit cash drawers, make bank deposits, and handle payment reminders and collection calls as needed. • Assess customer storage needs and sell packing/moving supplies • Daily unit inspections to ensure inventory and availability • Audit cash drawers, make bank deposits, handle payment reminders and collections • Lift/move items up to 35 lb; walk up to 50 % of shift outdoors, climb stairs, open large doors • Cleaning and maintenance: sweep, mop interior, maintain exterior grounds and curb appeal

Key Responsibilities

  • storage assessment
  • supply sales
  • unit inspection
  • cash auditing
  • payment collection
  • cleaning

What You Bring

Property managers must be able to lift or move items up to 35 pounds and spend up to 50 % of their time walking around facilities, including outdoor environments, climbing stairs and opening large doors. They also perform cleaning and daily maintenance tasks such as sweeping, mopping interior areas, and maintaining exterior grounds and curb appeal. • Customer‑service sales experience (retail, restaurant, fast‑food, etc.)

Requirements

  • customer service
  • physical stamina
  • manual handling
  • cleaning
  • maintenance

Benefits

Public Storage is the self‑storage industry leader and we are hiring now. Earn $14.00 per hour. Our Total Rewards package includes flexible and full‑time schedules between 9:30 am and 6 pm (weekends until 5 pm). Employees become eligible for full‑time benefits after an average of 20 + hours per week, which include medical, dental, vision, 401(k) with match, paid time off, sick time, flex spending, company‑paid life and accidental death insurance, exclusive vendor discounts, and mileage reimbursement for travel between properties. Property managers also have the opportunity to earn performance‑based bonuses. Successful candidates come from customer‑service‑oriented sales environments such as retail, restaurant, fast‑food, or other service‑based companies. A valid driver’s license and personal vehicle are required, with mileage reimbursement available for travel between locations. Public Storage has been recognized as a Great Place to Work, ranking in the top 5 % for work culture and top 10 % for diversity and inclusion, and employees cite best career growth. Apply now to join the industry’s #1 self‑storage team. • $14.00 hourly wage • Flexible full‑time schedules (9:30 am–6 pm, weekends until 5 pm) • Full‑time benefits after 20+ hours/week: medical, dental, vision, 401(k) match, PTO, sick time, flex spending • Company‑paid life and accidental death insurance, exclusive vendor discounts • Mileage reimbursement for travel between properties • Performance‑based bonuses for property managers • Valid driver’s license and personal vehicle (mileage reimbursement provided)

Work Environment

Field

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