Jll
JLL provides professional services in real estate and investment management worldwide.
Facility Executive- Soft Services
Manage daily facility operations, budgets, contracts, and client satisfaction.
Job Highlights
About the Role
The Facilities Executive Account Management – Work Dynamics role prioritises facilities’ needs and oversees the property’s day‑to‑day operations in partnership with the facilities manager and assistant facilities manager. You will ensure that administrative functions, security issues, and facility services are fully covered while continuously seeking process improvements. In addition, you will monitor supplies, manage service contracts, and maintain adequate stock to keep operations running smoothly. You will also contribute to risk mitigation through emergency evacuation procedures, crisis management, business continuity plans, and health‑and‑safety oversight, as well as monitor the property budget, petty cash, and vendor invoice compliance. Client satisfaction is central to this position; you will tackle difficult issues, identify opportunities for operational improvement, and align the team with key performance metrics and service‑level agreements. Routine service audits will be conducted to ensure consistent performance, and you will be responsible for producing stock reports, meeting minutes, and monthly management reports for clients. • Prioritize facilities' needs and oversee day‑to‑day property operations. • Ensure administrative functions, security, and facility services are fully covered. • Manage supplies, stock levels, and service contracts to keep operations smooth. • Participate in emergency evacuation, crisis management, and business continuity plans. • Monitor health and safety issues and conduct regular reviews. • Track property budget, petty cash, and ensure vendor invoice compliance. • Address difficult issues, drive operational improvements, and meet KPIs and SLAs. • Perform routine service audits and prepare stock reports, meeting minutes, and monthly management reports. • AI‑enhanced recruitment process leveraging candidate data for role alignment.
Key Responsibilities
- ▸facilities ops
- ▸supply management
- ▸service audits
- ▸budget tracking
- ▸crisis mgmt
- ▸reporting
What You Bring
The ideal candidate holds a degree in business or hotel/building management and brings three to five years of facilities‑management experience. A strong knowledge of property operations, occupational safety, and a client‑centric mindset are required. Proven team‑leadership skills, the ability to roll out improvement plans, and superior communication and reporting abilities are essential. • Hold a degree in business or hotel/building management with 3–5 years of facilities‑management experience. • Demonstrate strong knowledge of property operations and occupational safety. • Proven team‑management and leadership abilities. • Ability to implement improvement plans and lead teams effectively. • Excellent communication and reporting skills.
Requirements
- ▸business degree
- ▸facilities management
- ▸3-5 years
- ▸property operations
- ▸occupational safety
- ▸team leadership
Benefits
At JLL we provide an entrepreneurial and inclusive environment that helps you become the best version of yourself. Our Total Rewards Program offers competitive pay, a comprehensive benefits package, and opportunities for personal growth. The role is based on‑site in Bengaluru, Karnataka, with a scheduled 48‑hour work week. JLL is an Equal Opportunity Employer that offers reasonable accommodations for individuals with disabilities throughout the recruitment process. We safeguard personal information in accordance with our Candidate Privacy Statement and relevant legal requirements. • Entrepreneurial and inclusive work environment with opportunities for personal growth. • Total Rewards Program offering competitive pay and comprehensive benefits. • On‑site location in Bengaluru, Karnataka with a 48‑hour weekly schedule.
Work Environment
Onsite