Aecom
Trusted global infrastructure consulting firm delivering engineering, design, construction management services.
Sr. Manager, Collaboration Services - Hybrid (Dallas or Houston TX)
Lead collaboration services, drive digital transformation, and manage enterprise projects.
Job Highlights
About the Role
The Sr. Manager, Collaboration Services role leads AECOM's digital transformation efforts for collaboration technologies. Based in Dallas or Houston, TX, the position offers a hybrid schedule combining on‑site presence with virtual work. The manager is accountable for designing, implementing, and supporting cost‑effective collaboration solutions across the enterprise. • Technical lead for complex global collaboration projects, ensuring solutions align with AECOM standards. • Manage collaboration technologies including M365 email, conferencing, data sharing, Cisco/Microsoft video, voice/telecommunication, and AV solutions. • Partner with outsource partners and PMO teams to keep projects on schedule. • Analyze business challenges and propose cost‑effective technical solutions within time and budget constraints. • Collaborate with the Infrastructure team to develop long‑term enterprise infrastructure strategy. • Work with Digital, Business, and Corporate teams to tailor collaboration solutions for regional use cases. • Coordinate with Business Relationship Managers to meet objectives and resolve operational issues. • Support executive town halls, earnings, and investor calls. • Assist outsource partners in addressing longstanding collaboration and infrastructure problems. • Help Corporate Communications with user communications and change management. • Manage issues, risks, and changes using AECOM PMO processes and tools. • Report project status and issues to AECOM leadership.
Key Responsibilities
- ▸technical lead
- ▸collaboration tech
- ▸solution design
- ▸infrastructure strategy
- ▸risk management
- ▸status reporting
What You Bring
• Bachelor’s degree in Computer Science or related field and at least 10 years of IT infrastructure experience (or equivalent). • Minimum of 2 years of leadership experience. • Experience with M365, including Exchange and Teams. • Proficiency across server, storage, backup, voice, and network infrastructure. • Knowledge of basic information security protocols. • Skilled in project planning tools such as MS Project or Smartsheet. • Experience leading large‑scale enterprise projects. • Cloud migration experience is a plus. • Advanced technical degree or relevant certifications. • Experience with A/V, video conferencing, whiteboarding (e.g., Miro), and Secure Share solutions (e.g., Forta GoAnywhere). • Exceptional written and verbal communication skills across all organization levels. • Ability to manage multiple tasks through various stages of completion. • Strong facilitation skills to identify needs and evaluate alternatives. • Capability to "sell" solutions to management. • Deep understanding of infrastructure technologies and their interaction with applications and databases. • No sponsorship for U.S. work authorization.
Requirements
- ▸bachelors
- ▸10+ years
- ▸leadership
- ▸m365
- ▸server
- ▸ms project
Benefits
AECOM provides a comprehensive benefits package, including health, dental, vision, retirement plans, flexible work options, and professional development programs. Employees are encouraged to grow through award‑winning training, mentorship, and a culture built on respect, collaboration, and community. The company promotes an inclusive environment where individuals can advance their careers while making a global impact. The role offers a compensation range of $160,000 to $190,000 annually. Sponsorship for U.S. work authorization and relocation assistance are not available for this position. • No relocation assistance provided.
Work Environment
Hybrid