Water Serviceperson

About the Role

We’re seeking a Water Serviceperson to support operations and maintenance across local water networks. This role is hands‑on, varied and focused on keeping critical infrastructure operating safely and reliably. You’ll respond to network faults, complete routine maintenance and reinstatement works and engage directly with customers and stakeholders. You’ll also take part in a standby and call‑out roster and support incident and emergency response as required. Working closely with your supervisor, team members, subcontractors and council representatives, you’ll ensure work is completed to contract requirements and Downer standard operating procedures. Accurate field reporting, strong communication and a commitment to Zero Harm are essential parts of the role. • Perform operations and maintenance across urban and rural water networks. • Respond to network faults, undertake routine maintenance and reinstatement works. • Engage directly with customers, stakeholders, and council representatives. • Participate in standby and call‑out roster and support incident/emergency response. • Ensure work meets contract requirements and Downer SOPs with accurate field reporting. • Apply strong fault‑finding, problem‑solving, and communication skills. • Maintain a safety‑first mindset aligned with Zero Harm.

Key Responsibilities

• ▸network operations
• ▸fault response
• ▸routine maintenance
• ▸customer liaison
• ▸emergency response
• ▸field reporting

What You Bring

This position suits someone who enjoys practical work, takes ownership of outcomes and values teamwork, safety and service delivery. You will bring experience maintaining urban and rural water reticulation networks, strong fault‑finding and problem‑solving skills, confidence dealing with the public and responding to service requests, and the ability to accurately complete field reporting using mobile devices. A safety‑first mindset aligned with Zero Harm and a full Class 1 licence (with Class 2, RTW, traffic management and confined spaces training as an advantage) are also required. You’re self‑motivated, reliable and comfortable working in a field‑based role that supports the community. • Hold a full Class 1 driver’s licence (additional licences and training advantageous).

Requirements

• ▸class 1
• ▸water networks
• ▸fault finding
• ▸problem solving
• ▸mobile reporting
• ▸safety mindset

Work Environment

Field