Georgia Pacific
Leading global maker of tissue, pulp, paper, packaging, building products & related chemicals.
Business Analyst
Analyze business and IT needs, document requirements, and implement tech solutions.
Job Highlights
About the Role
• Develop and maintain strong knowledge of supported business processes and system configurations to support, optimize and transform operations • Provide on call 24/7 support in team rotation • Collaborate with cross functional IT Teams and business partners to research alternatives, perform functional analysis and design and implement transformation solutions • Independently manage and resolve work from assigned IT Support queues, including case routing, triage, and resolution • Proactively partner with Corrugated business stakeholders • Build relationships, identify gaps in processes and define future state needs • Communicate effectively to business partners, IT Teams and leadership on status, risks and roadblocks, and aid team members to overcome obstacles • Execute against a prioritized backlog to deliver highest value initiatives aligned with business objectives • Conduct direct engagement with vendors for issue resolutions, enhancements and escalations • Serve as SME (Subject Matter Expert) for planning and managing the implementation of approved solutions, including required system integrations
Key Responsibilities
- ▸system configuration
- ▸24/7 support
- ▸functional analysis
- ▸queue management
- ▸vendor management
- ▸solution implementation
What You Bring
• Willing and able to join on call rotation for after hour support • Experience supporting Order to Cash or ERP type business software • Experience and knowledge of the packaging and/or digital print industry • Must have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship • Experience with Microsoft Office 365 product suite (i.e. Dynamics 365) • Willing and able to travel up to 20% domestically • Prior experience working in business analyst role or IT functions • Experience with SQL queries and PowerBi • Bachelor’s degree in business or related field
Requirements
- ▸sql
- ▸powerbi
- ▸office 365
- ▸erp
- ▸business analyst
- ▸bachelor's
Work Environment
Hybrid